publication date: Mar 24, 2011
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author/source: Dr. John Hogan CHA CHE CMHS
Hospitality Tip of the WeekTM:
"Be
sportsmanlike, play to win, and then befriend your enemies. If you do
fall out with a partner, colleague or competitor, call that person a
year later and take him out to dinner. It is likely you have a great
deal in common. After all, why did you both get into the business in
the first place?
To
deliver change, serve customers, reform an industry -- does any of
this sound familiar?
Now, what can you create together? "
Sir
Richard Branson
