publication date: Jul 23, 2012
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author/source: Dr. John Hogan CHA CHE CMHS
Hospitality Tip of the Week™: Focus on Performance
The Professional knows that if he is going to change his status in life, he must first change his performance.
He knows that prospects will make their decisions based on what
they understand and believe. so he learns to communicate effectively.
Zig Ziglar
