Operations Planner
«  »
SMTWTFS
 1
2345678
9101112131415
16171819202122
23242526272829
3031 

Hospitality Tip of the Week™: Focus on Listening, not Talking

publication date: Oct 22, 2011
 | 
author/source: Dr. John Hogan CHA CHE CMHS
Print


Hospitality Tip of the Week™: Focus on Listening,  not Talking

We've all heard the criticism "he talks too much". 
When was the last time you heard someone criticized for listening too much?


Norm Augustine, Former Chairman, Lockheed Martin


Search the Site