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Leading Multiple Hotel General Managers to Success

publication date: Nov 24, 2011
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Guest Columnist Adam Zembruski offers insights on contributing to GM success.

The hotel general manager is the leader in the field. He is the investment for a hotel operating company that needs the most attention. If a hotel property is hundreds, sometimes thousands of miles away from the corporate office, it’s paramount that executive leadership ensures the GM produces the results expected. The recent recession should not require a change in how we lead field managers; it should remind us how to do it right. Here’s how:

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