HospitalityEducators.com
The #1 Independent Website for Hotel Owners & Managers
Home
Member Benefits
Our Mission
About Us and Who We Serve
Join Now
Store
Search
Our Industry Links
Login
HospitalityEducators.com Faculty and Speakers
Consulting Resources from HospitalityEducators.com
Member Login
Email
Password
Join Now
Forgotten Password
Testimonials
Client Feedback
Topic Areas
Hotel Accounting
Food & Beverage in Hotels
Hotel Engineering & Maintenance
Green Hotels & Sustainability
Guest Service in Hotels
Hotel Front Office
Hotel General Managers
Hotel Housekeeping
Hotel Marketing & Sales
Hotel Revenue Management
Hotel Safety & Security
Human Resources
Legal
Hospitality Training
Forms & Checklists
Additional Resources
Media
Hospitality Conversations™
Recommended Reading
Weekly Tips
Fresh Air-New Ideas™ Newsletters
What's The Problem™?
The Solution Is™
Ideas Calendar
Planner and Promotional Calendar
Operations Planner
«
June 2020
»
S
M
T
W
T
F
S
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
You are here:
Home
»
Media + Social Media
»
A tongue in cheek look at the need for clear communication
A tongue in cheek look at the need for clear communication
publication date:
Dec 9, 2013
|
author/source:
HospitalityEducators.com Resources
Previous
|
Next
 
A tongue in cheek look at the need for clear communication in marketing, training, management, marketing and guest service
Related Articles:
89 Ways to Get Email Addresses for Newsletters & Marketing Campaigns
CRM Strategies Helps Improve Profitability
A Message to General Managers on Creating Successful Sales Management
A Glossary of Hospitality Industry Terms to Know : Marketing and Sales Emphasis
Maximizing TripAdvisor
Hospitality Tip of the Week : A Hotel Thanks its' Biggest Customer in a Unique Way
How Hotel Owners And GMs Can Change ‘The Top 10 Reasons Why Hotels Underperform’ – Part 1
The Commoditization Of Everything-The Tortoise and the Hare
5 Common Words That Create Failure
Is It Better to Boost Sales or Cut Costs?
Google Says Goodbye to Keyword-Centric SEO
E Book Strategies for Sales & Marketing
Convention and Visitors’ Bureau (CVB) Travel Trade Sales Definitions
Revenue Management Must Overcome Several Challenges to Create a Bigger Impact
Pros and cons of outsourcing housekeeping
Petition of Hoteliers Against OTA Practices
Don’t Let the Competition Steal Your Clients
Overview for Consulting from HospitalityEducators
Fundamentals of Sales Planning : Part 1 of 2
PR & Marketing Tips for Smaller Hotels
Business Networking Insights and Successes
16 key insights about the American traveler
Is Your Sales Force Mediocre? Five Questions For Leaders
Unleash the potential ! Recognize the true value of your Front Line Sales People
Changed Your Hotel Name? How to Thoroughly Update Your Brand Online.
6 Observations on Finding and Employing Problem Solvers by Dr. John Hogan
The Sincere Side of Networking
What Innkeepers Want Every Christmas? Fill Those Empty Rooms
Call Tracking & Conversation Analytics
Medical Lodging - A Niche in hotel positioning
Tip of the Week: How to Become Well Connected
John Hogan CHA CMHS CHE CHO HospitalityEducators.com Faculty and Speakers
How to Stop Offering Free Advice and Make the Sale
Insights from Hotel Impossible
An open letter to Hospitality Students in their Junior Year Or Thoughts on how to prepare for Graduation
Hospitality Tip of the Week: 5 Trends That Will Shape Small Business in 2013
Hotel Owners Thank Long Serving Staff
What are you doing when you aren't cooking (for your hotel restaurant)?
A quick way to generate repeat business to your hotel
10 Hotel Sales Action Steps to Succeed in Today’s Competitive Marketplace
The Secret to Winning Guests From Your B&B’s Website
Technology – A Hoteliers Best Friend Or Worst Enemy?
PLANNING FOR PROFITS - An Overview to Effective Budgeting
Empower Your Well-selected Leaders
2011 Keys to Success - Workshops and Keynote Addresses
Fifteen Guaranteed Signs that Your Business Will Fail
8 tips to make your unique business work
Hospitality Tip of the Week: Innovation strategy key for future success
Three Myths about What Customers Want
The Five Biggest Mistakes Hotel Owners Make When Seeking an Operator or Brand for Their Hotel
Kathleen Hogan, MBA, CHO HospitalityEducators.com Faculty and Speakers
“A Bakers Dozen” of Strategies for Hotel Sales & Marketing Professionals
Millennials want to help your brand share its story
Master The Marketing Mix: It's All About the Ps and the Cs
Bill Gates on Issues facing hotels and hospitality
What is it That You Do With All Those Business Cards After..............
4 Email Fails That Sales Managers Must Avoid
Talk Radio Featuring HospitalityEducators.com
D.C. wins hotel tax suit against online travel booker
How do you solve a marketing problem?
Lessons from the Field
Can TripAdvisor.com be trusted?
How & Why You Should Live A Life of Integrity
What is the best room or suite in your hotel?
Crisis Management, Part 2
The Role of Tomorrow's Leaders
Mind Your Manners - Part Two - Case Study by Kathleen Hogan
Contributors
A Day in My Kimpton Life, Director of Housekeeping
The Simple Truths of Service
An Objective Employee Evaluation Tool You Never Use
TRAINING DOCUMENT FOR NEW HOUSEKEEPING SUPERVISORS
The value of a freebie
Hotel Impossible - Do's and Don'ts
What's the Problem? How do you deliver consistent and exceptional Guest Service?
Lessons that Hotels Should Learn from the Airlines
Where is your desk? Another “High Touch” Lesson for Hospitality Managers
Hospitality Conversations™ : Examining the Learning Options Available in the Hospitality Field. by Dr. John Hogan
How to avoid liability for inadequate hotel security
The Most Important Words for the Workplace or “A short course in human relations” by Dr. John Hogan
Our Industry Links
Building breakfast, the better-for-you way
How Hotel Owners And GMs Can Change ‘The Top 10 Reasons Why Hotels Underperform’ - Part 2
A Baker’s Dozen of Strategies for Hotel Human Resource Managers & Directors by John Hogan
10 occurrences that could ruin a guest’s stay
How to Stop Good Ideas from Getting Shot Down
PREPARING FOR TRAINING by Jennifer Calhoun
A Bounty of Bouquets - Insights for Innkeepers
If You Need Something, Just Ask
Engage Your Staff to Frame the Guest Experience
Observations from HospitalityEducators.com on the "Best Hotel in the World"
Leadership Must-Do's That Produce Great Results! - Week #5
Getting Smart on Uncle Sam’s Dollar
Baker's Dozen of REASONABLE CARE Strategies
10 occurrences that could ruin a guest’s stay
A Baker’s Dozen of Safety & Security Suggestions
KEYS TO SUCCESS - Managing the Intricate Challenges of Today's Hospitality Leadership
Guest Service - Positive Telephone Skills
"A Baker’s Dozen" of Strategies for Hotel Banquet Managers by Dr. John Hogan
OSHA Quick Takes
 
Previous
|
Next
 
Back to top
Search the Site
Trends & Hot Topics
The Heart of Hospitality Remains Service
The Universal Franchisee Bill of Rights
A Quiz on Effective Hospitality Marketing: Using Complementary Tools
Stop, look and listen before investing in hotel tech
Adapting Ozone Laundry - Look at the Savings @Hampton Inn and Hilton Properties
FREE Resources
Effectively Interacting with the Media - Keys to Success
A Baker’s Dozen of Strategies for Hotel Human Resource Managers & Directors by John Hogan
Qualities of Leadership
The Value of A Good Idea
What's the Problem? Inadequate training
The Difference Between Capital and Cash
Cashing In on a Good Thing - Understanding how GREEN benefits everyone
Today's Hotel Marketing Competencies Video
Educator Profiles
John J. Hogan CHA CHE CMHS CHO
View full Profile
View all Profiles
Edit your Profile
FREE Hospitality Tip
Hospitality Keynote & Workshop Offerings KEYS TO SUCCESS™
Tip of the Week
Mentors Corner
Professional Development
Hospitality Students
What You Need To Know
Home
Contact Us
Co-Founders of HospitalityEducators.com
Guest Columnists
Founding Associates
Our Industry Links
Store
HospitalityEducators.com Faculty and Speakers
Consulting Resources from HospitalityEducators.com