What's the Problem? Inadequate training

publication date: Sep 6, 2012
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author/source: Joao Rocco, Director Service Culture for Starwood Hotels & Resorts EAME , HospitalityEducators.com Resources
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What's The Problem™?

Inadequate training can lead to dissatisfied guests, high staff turnover, lower profitability and lost market share.   This video from  This video from Joao Rocco, Director Service Culture for Starwood Hotels & Resorts EAME shares the 5 key habits of highly successful hotel brand trainers .

For more insights and specifics, see The Solution Is™  on this topic


        

 
Inadequate training can lead to dissatisfied guests, high staff turnover, lower profitability and lost market share. This video from a Starwood Director Service Culture for Starwood Hotels & Resorts EAME offers some fundamental insights.

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