Food & Beverage

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Recent articles

  "A Bakers Dozen" of Strategies for Successful Hotel Breakfast Service
May 11, 2012
Breakfast can make the difference between a hotel and restaurant being viewed as a commodity or as an exceptional experience.  This article offers 13 specific steps to success.
  Banquet Service Items Check List
May 6, 2012
A detailed check-list to insure all items are in place for service.
  Understanding the Meaning & Power of Breakfast.
May 2, 2012
Paying appropriate attention to the markets and guests we serve lessens the risk of losing the loyalty of a guest. This article addresses trends and mistakes many properties of all product segments are making in their breakfasts, which increases the danger of it becoming a commodity rather than a unique experience. 

This article offers specific examples of successful properties that choose to focus on their ingenuity with special touches to pleasantly surprise and impress their customers.
  California Supreme Court finally gives employers some good news in Brinker Restaurant Corporation v. Superior Court
Apr 30, 2012
Hotel Lawyer with some insights on the recent California Supreme Court Case, Brinker v. Superior Court

Last week, the California Supreme Court gave employers a "break" by resolving issues in a case that has been pending since 2008 -- issues that have cost California employers more than a billion dollars in settling and defending class action lawsuits.
  Recommended Reading by Dr. John Hogan- High Impact Hospitality - 5 Stars
Apr 24, 2012
Chase LeBlanc has delivered an excellent message for managers at various levels in his book that is packed with excellent background materials and facts for those in the hospitality field.  I intend to include it my RECOMMENDED READING on my hospitality sites and in my supervisory seminars.
  Green Suites’ Top Ten Ways for Hotels to Celebrate Earth Day Everyday
Apr 20, 2012
Hoteliers across the globe are in a unique position to positively impact the environment, their bottom lines, experiences, outlooks and loyalty of their guests. Here’s a “Honey do” short list of environmental initiatives that cost little in the way of time and monies, yet have immediate significant positive impact for participating properties and our precious planet.  
  What are successful restaurant doing to maintain clients?
Apr 13, 2012

National Restaurant Association

A lot of people come into my restaurant but need to get them to come back more and bring their friends. What are successful restaurant doing to maintain clients?

Due to this growing demand for technological innovation, technology is fast becoming part of a successful restaurant's business structure, particularly for maintaining communication with customers.
  7 Quick Ways to Build Buzz and Customer Traffic -
Apr 7, 2012
Customers often ask 'what's new?'...so what do you say? You could tell them about the specials, but when they get really interested is when you can talk about an event, a staff member, new photos, an award, renovation plans or the latest gossip. Actually, you have something new happening almost every day, but most businesses (even big ones with marketing departments) aren't very good at sharing it.
 
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