We will be continue to add guest columnists on a selective basis from around the world, who will share their expertise on hot topics, recruitment, customer service, technology, Food & Beverage, training, design, marketing, asset management and more.
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Mike Henning
Mike founded the Henning Family Business Center (HFBC) in 1985 as an organizational consulting firm and seminar company focused on strategies for family owned and managed business ventures
hfbc@mikehenning.com Based in Decatur, IL
Specialties: the four areas of Business, Family, Succession & Estate.
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Meg McDonough
Meg has extensive travel experience, held prominent positions working with corporate presidents and CEOs, is a licensed real estate sales associate in Florida, and holds a Certificate in Hotel Management from the University of South Florida. She is CEO of Luxury Hospitality Consultants, LLC
Based in Sarasota, FL
Specialties: assessments to operations,
strategic improvement, F&B
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Justin
G. Lewis, CHA is the Corporate Operations Manager for Timberline
Hospitalities LLC, and oversees 9 hotels
in Wyoming He is also an adjunct instructor of Hotel courses at Casper
College.
jlewis@timberlinehotels.com Based in Casper, WY
Dr. Bryan K. Williams, D.M.
Dr. Bryan K. Williams is a consultant, trainer, and author, as Owner, B.Williams Enterprise, LLC and Hospitality Consultant Author of Engaging Service : 22 Ways to Become a Service Superstar
Prior to this current venture, Bryan worked with the world-renowned Ritz-Carlton Hotel Company, LLC for almost 10 years, where he was the Global Corporate Director of Training & Organizational Effectivenessv
Based in Washington, DC Specialties: Guest Service, Leadership ◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊
Javier Tomé is President and HR Solutions Director at
People & Organizations for Business (POB Consulting). A Systems Engineer
from Universidad Metropolitana of Venezuela, Javier alsoearned a Master's
degree in Management Consulting from the Universidad Complutense de Madrid,
Spain.◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊
Philip
Farina, CPP is the Chief Executive Officer and Principal Security Consultant
for The Farina Group. Philip is Board Certified in Security Management (CPP)
& Certified Lodging Security Director (CLSD).
dir_ops@enterprisingsecurities.com
Based in San Antonio, TX Specialties
security, safety, risk management ◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊
Mark Newton, Ed.D.
Program Director, Hotel/Restaurant/Tourism Management Program, Gwinnett
Technical College mnewton@gwinnetttech.edu
Based in Lawrencille, GA
Specialties:
Hospitality Teaching, Internships, Adult Continuing
Education
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SONJA HOLVERSON, MBA, HEC University
of Lausanne, faculty member at Ecole hôtelière de Lausanne (EHL) teaching
hospitality marketing, researching, and writing,
Based
in Switzerland Specialties:
Event Management, International
Business
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Conor Kenny
Principal, Conor Kenny & Associates. Marketing Mentor at Failte Ireland.
Business Mentor at Regional Enterprise
Boards
conor@conorkenny.com
Based in Ireland
Specialties”
Sales & Marketing to Hotels, Hospitality, Tourism and Small Businesses
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Jim Butler
Partner & Chair of Global Hospitality Group® for Jeffer Mangels Butler & Mitchell LLP and is best known as the author of HotelLawBlog.com
jbutler@jmbm.com Based in Los Angeles, CA Specialties: Hotel Law, Asset Protection
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Terence Ronson, ISHC
Owner - Pertlink Ltd Based in Hong Kong CH
terence@pertlink.net Specialties: Technology, Service
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Chandrashekhar Iyer, CHA, FIH(UK)
Managing Director at Dharani Business Guidance (India) Pvt Ltd and Dharani Business Guidance FZE U.A.E. Based in United Arab Emirates
npciyer@hotmail.com Specialties: Finance, Operations
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Research Analyst at Horwath HTL Based in Hong Kong CH andrewcl88@gmail.com Specialties: Research, Rising Professional in Hospitality Perspectives
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Chief Hotel Operations Officer at Pharos Hospitality, Based in Charlotte NC
azembruski@pharoshospitality.com Specialties: Hotel Operations, Management
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Chase LeBlanc CEO, Leadagers™ - Manager Effectiveness & Accelerated Leadership Performance Specialist for Restaurants & Retail ; Author of High Impact Hospitality. Based in Denver, CO.
Specialties: F&B, Restaurants, Leadership
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Amy D
Bair
Lead Consultant at Business Process Excellence, LLC Based in Phoenix, AZ
Specialties: Business Process, Technology, QA
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In 2011, we lost two Guest Columnists to
illness.
We plan to honor them with a BEST OF series in the near future.
Neil
Salerno, CHME, CHA for the past 15 years was known as the Hotel
Marketing Coach™ as he worked
with many independent and branded hotel properties in establishing and maintaining
their hotel web sites, internet marketing strategies and overall technology
marketing. Neil agreed in early October 2010 to share his thoughts as a guest
columnist for HospitalityEducators.com with an emphasis on revenue management,
and we had a number of interesting phone conversations as I began to prepare a
column featuring him. Neil became hard to reach by email or phone beginning in
December and I was saddened to learn he passed away in mid
February of 2011. John Hogan
His good friend and my co-author of LESSONS FROM THE FIELD: A COMMON SENSE
APPROACH TO EFFECTIVE HOTEL SALES, Howard Feiertag, a faculty member at the
hospitality program @ Virginia Tech wrote a tribute to Neil that is posted on
this site and globally in online publications. HospitalityEducators.com will continue to post his
insights in 2011 with this tribute and introduction.
Harry Nobles, Founder and CEO of Nobles
Hospitality Consulting
Harry was an industry veteran with AAA background. He was Supervisor of Inspections in rating AAA-approved lodging and dining establishments throughout North America and was a direct participant in the original AAA Diamond Rating Guidelines for the hospitality industry. Nobles Hospitality Consulting provided services and training to multinational markets, including work with the Organization of American States (OAS) .