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Recent articles

  Undercover Investigation on Hotel Keys
May 17, 2012

TRENDS

Fox News Investigations on Key Cards
  Hospitality Tip of the Week®: Listening.
Apr 30, 2012

Hospitality Tip of the Week®: 

The most successful hospitality businesses are the ones that listen to their customers, address their needs and continuously improve their service and product delivery.
  The Value of Our Industry Links
Apr 21, 2012
  Hospitality Tip of the Week™ Create a Competitive Advantage
Apr 20, 2012

Hospitality Tip of the Week®:

“If you don't like the status quo, change the status of your thinking and ol' quo is going to be all right, no matter what you are selling.” Zig Ziglar


What are you doing at your hotel, restaurant or hospitality business?


10 Hotel Mistakes to Avoid in Selling- Making Hospitality More Profitable

Part of the 2011 Keys To Success Workshop Series
  Stay Hungry - Be Foolish - Steve Jobs Commencement Speech on Values, Life and Death
Apr 18, 2012
Here is Steve Jobs delivering his commencement speech to the graduates of Stanford University in 2005. In it he talks about getting fired from Apple in 1985, life & death.
  When Franchisees Innovate: How To Use the "Big Mac" Provision Correctly
Apr 16, 2012
  Franchisee innovation is nothing new. Franchisors often find that some of the best-selling products are created by franchisees.  For example, some of the most popular sandwiches (including the Big Mac, Filet-o-Fish, and Egg McMuffin) at McDonald's were created by franchisees. Indeed, the Big Mac is one of the all-time innovation success stories, having been created by franchisee Jim Delligatti in the 1960s and finally adopted by McDonalds in 1968 (the sandwich quickly became one of the chain's best sellers, accounting for 19 percent of all sales).
  Philosophies for All of Us
Apr 8, 2012

Music by Enya - Philosophies for All of Us

 

Life Quotes and Sayings, Thoughts on the Philosophy of Life
  Hospitality Tip of the Week: Focus on Common Sense
Mar 26, 2012

Two quotes this week

"It is a thousand times better to have common sense without education than to have education without common sense." Robert Ingersoll,

(1833 - 1899) American political leader, and orator during the Age of Freethought, noted for his broad range of culture


"Common sense ain't common".- Will Rogers

(1879 -1935), born to a Cherokee Nation Family, he became known an American cowboy, humorist, social commentator and one of the best-known celebrities in the 1920s -1930s. He wrote more than 4,000 nationally syndicated newspaper newspaper columns 
 
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