Making Hotels More Profitable!


Our Mission Statement
Our Mission is to provide services designed to help individual hotel owners, hoteliers
and groups of hotels improve their market penetration, deliver service excellence and
increase their profitability.

Welcome to, with members & readers
50+ countries in all six continents.  

Sign Me Up!We are changing our business model as we complete our 4th Year of Service.

Details soon on how we are expanding the ways we can assist hotel owners with specific,  practical solutions. 

Please use the code   BUSMOD2014 for complimentary access to our site


Keys to Success: results-driven programs to build your competitive advantage.

Most programs can be offered as either a keynote address or an interactive workshop.

1.   From the Chalkboard to the Front Line - Turning Knowledge into Profits

2.   45 Proven Ways to Succeed in Any Economy

3.   THE Service Code  :      We Can Do That! - The Customer Service Attitude

4.   10 Hotel Sales Action Steps to Succeed - Anytime, Anywhere

5.   Hospitality Conversations on …. (a range of topics)

6.   10 Hotel Mistakes to Avoid in Selling

7.   What’s the Problem?  Questions that Beg Asking

8.   How to Stop Your Profit Drain

9.   Getting the Most out of Your Franchise Investment

10. Where’s Your Desk?   Attributes of Top Hotel Managers

11. Fifteen Timeless Philosophies in Hospitality

12. Thirteen Strategies to Make Your Hotel More Profitable Now

13. Lessons From the Field            602- 799-5375   

Dr. John Hogan, CHE CHA CMHS CHO    
Keynote Speaker, Educator, Hotelier, Autho

Choose Your Strategy

Arrange for free copies of Lessons from the Field by having me speak
at one of your meetings or conducting training at your location!

This site can help you solve your problems now! 


Why is different

The academic and corporate hospitality educators on this site are professionals committed to sharing knowledge and best practices that blend real world experienceand the latest in educational approaches. 

Proven strategies and tactics to help your hospitality business reach its potential.

Former Ritz Carlton CEO shares service philosophy in keynote address the #1 independent website for hotel owners and managers


Recent articles

  Hospitality Tip of the Week: World's Simplest Management Secret (in: Professional Development)
  What's The Problem™? How to deliver consistent service excellence in changing markets (in: What's The Problem™?)
  Attitude Makes All The Difference - A Zig Ziglar Training Message (in: What's The Problem™?)
  the Components Of Hotel Franchise Fees (in: Hotel General Managers)
  Keys to Success Hospitality Tip of the Week: Define and Deliver Excellence (in: Weekly Tips)
  What's the Problem™? The Need for Mentors and Role Models in Today's Hospitality Workforce (in: What's The Problem™?)
  A Perception on Customer Service (in: Guest Service in Hotels)
  How to Handle Angry Customers [Infographic] (in: Guest Service in Hotels)
  Hospitality Tip of the Week: The 2 Words That Will Change Your Life Forever... (in: Professional Development)
  Do It! Blog: Marketing for Smart People™ (in: Hotel Marketing & Sales)
  Tip of the Week: How to Become Well Connected (in: What You Need To Know)
  SEO is a Journey, Not a Destination: How to Implement an Ongoing SEO Strategy and Maximize Website Revenue (in: What You Need To Know)