Dr. Clark is a service/hospitality veteran of more than three decades. Over his career he has conducted over 3,400 domestic (42 states) and international seminars in such locations as Mexico, Canada, Panama, Thailand, Taiwan, India, Switzerland, Spain, Africa, Puerto Rico and the Caribbean.
Dr. Clark is the author of SMART ManagementandThe Manager’s Toolkit: 61 Building Blocks for Success. He is a Senior Advisor for GATE Hospitality University in Katmandu, Nepal.
Over the past five years he has had published over 300 managerial articles on such topics as human resources, organizational development, training & education, soft skills development, sales & marketing, hotel operations, and customer service.
He was the first recipient of the National Career Achievement in Human Resources Training Award, and received the Distinguished Public Service Award from the State of Tennessee for contributions to the area of hospitality/service training.
He holds the designations of Certified Hotel Administrator (CHA), Certified Human Resources Executive (CHRE) and Certified Hospitality Educator (CHE) from the American Hotel & Lodging Association. The Asian American Hotel Owners Association awarded Dr. Clark the Certified Hotel Owners (CHO) designation.
AH&LA has presented Dr. Clark with its prestigious Lamp of Knowledge Award, identifying him as an outstanding national educator.