Operations Planner
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Operations Planner and Promotional Calendar

publication date: Jul 20, 2012
 | 
author/source: Dr. John Hogan, CHE CHA MHS
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SAMPLE MONTH

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

 

 

 

 

 

  

  

   



  

  

  



  

  

  

 
             
14

Review your recruiting resources and find a new one

 

 

Check the condition of all ice machines and water filters.   

 

15   Clean Your Refrigerator Day

America Recycles Day

Call at least 5 clients this week

  

  

16

  Set-up cross training of at least one person this week-m it will motivate them and help everyone

  

  

  

17   World Peace Day

 

Eid-Ul-Adha

"Festival of Sacrifice"

  

Review & update your web site (whether you are branded or independent. You must keep this fresh & current!

18  Great American Smokeout

Review all emergency plans regularly with staff. Update quarterly or as needed - document changes

  

  

19

Have a Bad Day Day

  

  Change oil and document safety check of hotel vehicles - at least every 60 days or as needed

20

Test fire alarm  & check all fire extinguishers- document.

 

 

 

21  World Hello Day

 

Create & USE a staff suggestion system- publicly reward the good ideas. Update quarterly

 

 

 

22

Review all equipment warranties quarterly to insure that needed maintenance is performed

  

  

  

23

Walk the hotel and view it from a guest perspective.

  

  

Use on job training  actual examples and case studies in training classes of both successful and poor examples of service to guests.   Have different staff share these examples.

24

  

Check with the state hotel association   or Educational Institute web site http://www.ei-ahla.org/certification.asp    for information on certification programs 

  

  

25

  

Thanksgiving Day

 

Check with www.hospitalityeducators.com for the latest in best practices and ideas to improve service and profitability

 

26

Black Friday

Buy Nothing Day

Hold daily pre-shift meetings in housekeeping and engineering to improve communications     

  

  

  

27    

Update linen inventory - re-order to maintain par

 

Provide awareness training of Blood borne Pathogens to all housekeeping staff.

 

 

28

 

 Schedule your laundry or other high-energy equipment at off-peak hours.

 

 

 

29  Square Dance Day

  

  Update sales files and sales action plans for next month

  

  

  

30  Stay At Home Because You Are Well Day

  

Maintain schedule of cleaning or replacing air conditioning filters, including guest rooms

  

  

  

  

  

  

  

  

  

  

  

  

  

 

 

 

 


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