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Hospitality Research Examines Daily Deals and Sustainability Issues Feb 22, 2012: Hospitality Leadership Through Learning

Cornell Center for Hospitality Research Examines Daily Deals and Sustainability Issues

U.S. - Challenges of LEED certification Feb 22, 2012: Jones Lang LaSalle's Helee Hillman, LEED AP, discusses the growing popularity of LEED certification in buildings outside the U.S., and the resulting challenges, such as translating and interpreting guidelines into many languages and dealing with conflicting building codes.

Hoteliers have energy management concerns Feb 22, 2012

Investments in energy efficiency initiatives in four- and five-star U.S. hotels are impacted by concerns from hoteliers about building automation and control systems around initial costs and the perception that energy management systems will result in a negative guest experience, according to a recent survey by the University of Nevada, Las Vegas (UNLV) Harrah Hotel College and Cannon Survey Center.

Service Excellence - In EVERY AREA Feb 20, 2012

Terence Ronson, HospitalityEducators.com Guest Columnist

Terence Ronson, ISHC, Managing Director of Pertlink, Ltd and
Guest Columnist @ HospitalityEducators.com shares another comprehensive tour into the front and heart of hotel service and facility with insights on a major property in a major European city.

ADA tips from AH&LA Feb 20, 2012: With one month to go before the remaining requirements of the new 2010 Americans with Disabilities Act (ADA) Act (ADA) Title III regulations (2010 Regulations) go into effect, there is wide-spread confusion and concern among hoteliers. The American Hotel & Lodging Association (AH&LA) has compiled a Top Five list to let hoteliers know what’s really going on and why – and what they can do about it.

2012 - A Great Time to be a Borrower and a Seller = Video Feb 20, 2012: Jones Lang LaSalle surveyed 186 borrowers, and they noted that lenders need to provide certainty of execution as the number one factor they consider in the loan origination process.

A Common Sense Review Process for Capital Investments Feb 20, 2012: In this time of global uncertainty, there is a hesitancy to spend capital dollars without having a clear sense of the timing of the ROI (return on investment). That concern is reasonable, but it may also cause some hoteliers to delay needed updates or improvements at a time when lower occupancy allows for both availability of space and potentially lower costs from those providing the products or physical improvements. This delay could also allow new competitors to more quickly enter markets when the cycle does improve if existing hotels are not competitive or not meeting the current needs of evolving clientele.

11 Lesson for creating that competitive edge Feb 20, 2012: Core competence requires communication and a strong commitment to “working across organizational boundaries.” ¹ Equally important is to include all levels of staff and functions. Once you understand your core competence, you can identify the competitive advantage desired for your organization. “Competitive strategy is about being different. It means deliberately choosing a different set of activities to deliver a unique mix of value.” ²