Welcome to HospitalityEducators.com, with members and visitors from more than 47 countries in all six continents. 

Helping Hotel Owners and Hotels Succeed!

HospitalityEducators.com has become the #1 independent website for hotel owners and managers, with more than 1,300 resources available to members.
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 In this video, Mark Sanborn talks about the perspective of the legendary Fred  (The Fred Factor).

The secret? Treat 'em like friends.

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 Asian American Hotel Owners Association

The Importance of utilizing proper banking techniques when you are in business. FDIC

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 Dr. John Hogan, CEO of HospitalityEducators.com, shares insights about his experience at the 2012 Hospitality Law Conference.

To learn more about the Hospitality Law Conference: www.hospitalitylawconference.com

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Why HospitalityEducators.com is different
The academic and corporate hospitality educators on this site are professionals committed to sharing knowledge and best practices that are a blend of real world experience and the latest in educational approaches.  As mentors, we have proven strategies and tactics to help your hospitality business reach its potential.

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  Latest Articles

This site can help you solve your problems now! 

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How Do You Make The Decision If You Need A Person Dedicated To Selling The Services Of Your Hotel?

Most hotels with more than 100 rooms are likely to have one or more people focused on property sales. Depending on the meeting space or food & beverage options, there may be staff assigned to catering sales as well. Many hotels, especially rooms’ only properties, have come to rely on their location or brand affiliation. The question posed above, though, concerns what factors one needs to consider. The numbers of rooms, competitive set, your brand or location are all ingredients, but they are not the only factors.

How To Maximize Your PPC Budget: Use Negative Keywords

While many businesses may be engaged in Pay Per Click advertising, there may be a few who are not taking advantage of using negative keywords. In this article, we will outline the importance of using negative keywords, and we"ll begin by listing the adverse effects of not doing so.  

Undercover Investigation on Hotel Keys

TRENDS Fox News Investigations on Key Cards

Guest Room Inspection Checklist TRAINING DOCUMENT FOR NEW SUPERVISORS

This checklist can double as both a quality assurance inspection checklist and a training tool for new supervisors.

Memorable Customer Service Strategies #36-55

The best differentiator for a business is providing an outstanding, memorable (in a good way) customer experience.

Guest Room Deep Cleaning Task Checklist

Regularly Scheduled Deep Cleaning of Guest Rooms extends their use and guest satisfaction.

Recommended Reading: Identity: Your Passport to Success

Identity: Your Passport to Success  

The 8-Letter Word that Spells Either Boom or Doom for Your Business.

ATTITUDE: The 8-Letter Word that Spells Either Boom or Doom for Your Business.  By Eric ChesterI'd challenge you to find a kid over the age of 8 who hasn't been lectured to death about the importance of a positive attitude. They get it from their parents, from their teachers, from their coaches and, yes, from their employers. Why then do managers struggle relentlessly to keep their front lines staffed with friendly, cheerful, enthusiastic young people? The following is an excerpt from Eric's forthcoming book, REVIVING WORK ETHIC - A Leader's Guide to Ending Entitlement and Restoring Pride in the Emerging Workforce.

How "standards" can protect your hotel mixed-use assets...

Mixed-use can be a key to unlock value. But "standards" can be critical to protect the value of your hotel mixed-use asset Hotels can be the "ultimate amenity" for mixed-use projects because they can distinguish the project, provide a great driver of traffic, and offer an integrating hub for residential and retail customers. In her article below, which was recently published by Hotel Business, hotel lawyer Catherine Holmes, a senior member of the JMBM Global Hospitality Group®, offers experienced advice on how you can "Protect your mixed-use asset by creating and maintaining standards." Protect your mixed-use asset by creating and maintaining standardsCatherine Holmes | Hotel Lawyer, JMBM Global Hospitality Group®

Recommended Reading: How to Argue & Win Every Time: At Home, At Work, In Court, Everywhere, Everyday

Hotel Training includes Persuasion, Conviction and Negotiation  

Hospitality Tip of the Week™:

Focus on Direction

This is a Hospitality Tip that is near and dear to me.  One has to learn their way to know a sense of direction in order to succeed. 

Read more      Dr. John Hogan

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Independent Hotel Owners who read our online columns  - use code RFS35

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and more!

As mentors and counselors, we serve a wide spectrum of hospitality businesses, ranging from small family-owned operations to large convention centers, including:

• independent hotels and restaurants

• boutique hotels

• small hospitality brands and associations                                 

• management companies
  

• country inns and bed & breakfasts

• hospitality students and aspiring professionals

The professional credentials of the members of the consortium are included in the Founding Associates and Contributors sections of this site.