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Welcome to HospitalityEducators.com, with members and visitors from more than 47 countries in all six continents.  Watch for our new 2012 offerings and value offerings!

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Helping Hotel Owners and Hotels Succeed!

HospitalityEducators.com  has become the #1 website for independent hotel owners and managers, with more than 1,000 resources available to members.

Why we are different

The academic and corporate hospitality educators on this site are professionals committed to sharing knowledge and best practices that are a blend of real world experience and the latest in educational approaches.  As mentors, we have proven strategies and tactics to help your hospitality business reach its potential.



Become A Member Bonuses
New Members receive more than $300 (US Retail) of Services/Products
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BookeBook  | Personal Question & Answer Call



The Top Ten Member Benefits of HospitalityEducators.com
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Site Topic Areas
15 Topic Areas that mirror Hotel and Restaurant Departments
Highlighted Here:  Hotel Marketing and Sales



Training to You!

Hundreds of Best Practices, Business Strategies, Forms and Checklists, Quizzes, Power Points and Training Tips
Training Resources



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Special Values from the Co-Founders and Founding Associates of HospitalityEducators.com delivering
Workshops and Seminars | Keynote Presentations | Consulting



Fresh Air - New Ideas Newsletter
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Managing People Across Cultures: Short Focused Programs

ESE Assistant Professor Yih-teen Lee talks about the Short Focused Program 'Managing People Across Cultures

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For a limited time, new members of HospitalityEducators.com will receive up to 30 minutes of One-on-One Questions and Answers with Dr. John Hogan, CHA CHE, CEO and co-founder of HospitalityEducators.com

Common Sense Training Tips

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Sexual Harassment: What Employees Need to Know

There are various types of sexual harassment including "hostile work environments". This video presents employees with scenarios that define sexual harassment and how to effectively recognize and deal with it.


Existen diferentes tipos de acoso sexual, esto incluye un ambiente laboral hostil. Este video presenta a empleados que se encuentran en usa situación de acoso sexual y muestra cómo reconocer estas conductas de manera eficaz.

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Special Limited Offer for

Independent Hotel Owners who read our online columns  - use code RFS35

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Cost = only 35 cents US per day with annual membership

Topic Areas (click any subject for access)
and more!

As mentors and counselors, we serve a wide spectrum of hospitality businesses, ranging from small family-owned operations to large convention centers, including:
  • independent hotels and restaurants

  • boutique hotels

  • small hospitality brands and associations                                 

  • management companies

  • country inns and bed & breakfasts

  • hospitality students and aspiring professionals

The professional credentials of the members of the consortium are included in the Founding Associates and Contributors sections of this site.

Motivation is something that comes from inside if it is to be meaningful. 

 

Latest Articles

This site can help you solve your problems now! 

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Life Coach and Service Consultant George Abuara offers insights on profitability and how to involve others in the  management and development of better understanding costs and revenues.   
A vision statement should say something about us, our organisation, our operating environment, our dream. When we read it, it should tell us where we are going. We should not be able to substitute our vision statement for other organisations inside and outside our industry.
There are various types of sexual harassment including "hostile work environments". This video presents employees with scenarios that define sexual harassment and how to effectively recognize and deal with it.
Eddy Brosse, Global Hospitality Manager, Paris FranceHospitality insights from around the Globe Portfolio Newsletter: International In Focus
Storytelling is a marvelous way to communicate a message in a very personal way and this column introduces the message of managerial effectiveness via one of the best stories to date on the hospitality industry.
Jan Freitag, Senior VP, Global  Development, STR and HotelNewsNow.com columnist provides specifics on how to measure the market segment bases that are likely to help you succeed in 2012 and the future.Group versus transient
Distribution Channel Analysis: a Guide for Hotels Now Available Courtesy of American Hotel & Lodging Association and STR; Report Published by HSMAI Foundation The report discusses the effects of channel mix on profitability and what the industry can expect in the near term in the distribution landscape. It reviews the size and structure of the hotel industry at a high level, with respect to hotel performance and its use of dis­tribution channels. It also drills down to issues of distribution costs and benefits, price elasticity, and the evolving roles of marketing, revenue management and distribution strategy in a dynamic and volatile online environment.
Over the last ten years, HospitalityEducators.com co-founder john Hogan has researched and found more than 100 proven strategies that have varying degrees of particular value to hospitality businesses. While some of them are not new, they all have specific benefits to anyone in the service industry.  This Baker's Dozen introduces the first 13.
Mixed-use can be a key to unlock value. But "standards" can be critical to protect the value of your hotel mixed-use asset Hotels can be the "ultimate amenity" for mixed-use projects because they can distinguish the project, provide a great driver of traffic, and offer an integrating hub for residential and retail customers. In her article below, which was recently published by Hotel Business, hotel lawyer Catherine Holmes, a senior member of the JMBM Global Hospitality Group®, offers experienced advice on how you can "Protect your mixed-use asset by creating and maintaining standards." Protect your mixed-use asset by creating and maintaining standardsCatherine Holmes | Hotel Lawyer, JMBM Global Hospitality Group®
The housekeeping department in a hotel typically has the largest number of staff in most hotels, but it the engineering team that has responsibility for maintaining and operating the ENTIRE facility. Whether it is a 25 rooms-only property, a 5 star luxury resort or a 3,000 room convention/casino hotel, it falls to the Chief Engineer to ensure the facility is comfortable, safe and efficient.








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 Testimonials

"I know very few people who can match the depth of John's knowledge and experience in the hospitality and service industries.

He matches this with a keen understanding of people - customers, clients, colleagues and co-workers - that leaves everyone who works with him better for the experience. I would heartily endorse John as part of your leadership team.”   Guy Armstrong, President, Innovision Media Concepts, Inc

John worked diligently with me as we formed the first Diversity and Multi-Cultural Committee of the American Hotel and Lodging Association - he gave from with-in, and contributed to the success of this movement immensely. This success served both of our companies and their shareholders/stakeholders well.” 
Fred Kleisner - Chief Executive officer, Morgans Hotel Group (now retired)

Dr. Hogan's passion for the hospitality industry is evident in everything he does. From his exceptional articles and books, to his zeal for making industry connections, it is obvious that "service" is not what he does...it's who he is.”  

Bryan Williams, D.M., Owner, B.Williams Enterprise, LLC

Because of your efforts, hundreds of hoteliers and hospitality professionals have benefited from your expertise and wisdom on projects ranging from HR training topics to developing cutting edge videos that support hospitality careers.”  

Robert L Steele, III CHA - President and COO, American Hotel & Lodging Educational Institute, Orlando FL

“John has been a stalwart advocate for hospitality education for more than a decade.  Through his role at HospitalityEducators.com, he worked to expose franchisees to a wide range of educational choices and cultural influences with the purpose of strengthening operations. He has consistently worked to stay abreast of advances in managerial thought and incorporate them into his efforts. John is a strong member of our hospitality academy and makes consistent contributions to the field. I look forward to working with John in the future when our paths cross once again.”              Dr. Chris Roberts, Director, School of Hospitality Leadership, DePaul University 

John doesn't need my recommendation.  He received an endorsement 10 to 12 times per year from 50 to 75 new Best Western members (hotel owners)!  Those are huge numbers in a business were we are all judged by what we do daily!

He took a program that was floundering and ignored - breathed life into it then revitalized it to the point where it was considered one of the organizations key member "touch points". All of this was done with his great organizational skills, humor, big picture focus & subtle motivation."      David Scholefield, Director, Field Marketing & NASCAR Marketing, Best Western International~

John Hogan is one of the rare hospitality experts who can offer a special blend of practical and theoretical knowledge of the highest quality. He possesses a tremendous breadth and depth of experience and cares about the state of the industry as a true leader. John is very personable because he cares about the people he knows. He is a pleasure to work with and I am delighted to recommend him as a Co-Founder of HospitalityEducators.com.” 

Dr. Gabor FORGACS, Assistant Professor, Ryerson University, Toronto Canada

 

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