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Hospitality Training

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 HospitalityEducators.com has become the #1 independent website for hotel owners.

Recent articles

  An Open Question to Hoteliers: Do you feel you CAN or CANNOT accomplish your goals?
Feb 15, 2015
This short video answers the question: Do you feel you CAN or CANNOT accomplish your goals?

 
  The Value of Case Studies
Feb 10, 2015
Enjoy this short video about how Harvard University assesses the value of case studies.
  Hospitality Tip of the Week: World's Simplest Management Secret
Feb 8, 2015
Inc.com - The Daily Resource for Entrepreneurs It's impossible to manage "people"; it's only possible to manage individuals. And because individuals differ from one another, what works with one individual may not work with somebody else.
  Reasonable Care interview with Dr. John Hogan
Feb 4, 2015
 John Hogan discusses recent cases
  Russell Rules - Adapting Leadership Lessons from the 20th Century's Greatest Team Winner
Feb 4, 2015

  Russell Rules- Teams Win

Russell Rules - Adapting Leadership Lessons from the 20th Century's Greatest Team Winner
Workshop Focus:  
Hotel Profitability Ratios, Hotel Guest Services, Hotel Operations

This is not a workshop on sports, but on how the individual can move the entire hospitality organization to long term success with innovation, leadership and strategic goals.  

Bill Russell of the Boston Celtics defined the passion for winning through teamwork and focus.  This session shares his eleven rules for success.

Keys to Success Agenda and Learning Results
  • The Value of the Sixth Man in Hospitality and any Business
  • Discipline, Delegation, and Decision Making in Hospitality 
  • The Celtic Mystique or Making Celtic Pride Work for You 
  What Women Really Want: Friendly Service, Stiff Drinks & A Sweet Pool
Feb 2, 2015

What Women Really Want: Friendly Service, Stiff Drinks & A Sweet Pool

Analysis of 50 million verified travel reviews explores differences in what male and female travelers care about most at hotels

By Margaret Ady 
  A Baker's Dozen Approach to Success in Today's Hospitality Operations
Feb 2, 2015
Workshop Focus:  Hotel Profitability Ratios, Hotel Sales and Marketing Ideas, Hotel Operations

This workshop highlights the problems facing individual departments within every hotel and offers specific solutions on how to link efforts between departments for a cohesive team approach.
  45 Proven Ways to Succeed in Hospitality in Any Economy
Jan 31, 2015
   Keys to Success
Agenda Points and Learning Results
  • Defining your niche hospitality
  • Interaction with Vendors and Bankers
  • Maximizing the Value of Your Brands 
  • Improving Your Profitability Ratios 
  Pilgrims to New Pioneers of Hospitality - Converting the Lessons of the Past to the Successes of the NOW
Jan 30, 2015
The hospitality and tourism industry is collectively considered the single largest employer in the world today.  It is unique from many other industries in that it requires a substantial measure of both tangible and intangible asset care.  It is an industry that requires large amounts of capital, yet is one that requires and intense commitment to the "people"side of service.  This workshop shares lessons from 18 people who have dramatically influenced the Hotel Industry.

Keys to Success Agenda and Learning Results
  • Original  Pioneers as A Catalyst of Change
  • Hospitality Managers and Leaders
  • Visionaries and Hospitality Educators  
  How to Recognize Suspicious Slip-And-Fall Claims
Jan 30, 2015

 Slip and fall accidents are often not witnessed and usually result in soft tissue - or "invisible" - injuries. Because of these characteristics, such incidents are prime candidates for fraud. Whether perpetrated by a "professional claimant" or by an employee seeking unwarranted Workers' Compensation benefits, insurance fraud is a serious and costly issue.
  Professional Development - for the individual and the organization
Jan 29, 2015
Professional Development for the Individual is personalized training and coaching to enhance hospitality industry competencies and build polish in the areas of presentations, public speaking, and project leadership.
  Professional Development for the Organization includes evaluating the competency and skill set levels of various hospitality managers.
  From the Chalkboard to the Front Line - What They Don't Teach You at Hotel School
Jan 29, 2015
    Experience vs. School
There will always be an ongoing debate on the comparative merits of experience versus the knowledge acquired in formal educational settings  The best lessons anyone can learn from hotel schools include an awareness of what really occurs on the front line in the actual hospitality setting.  This seminar transitions the academic message to the real world of running a profitable hospitality business.

Keys to Success Agenda and Learning Results
  • High Touch versus High Tech
  • The Differences Between Hospitality Sales and Marketing
  • The Art of Being a Good Host
  • The Distinctions in Running a Hotel and Entrepreneurship
 
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