As Warren Buffet said, “it takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.”
With that said, here are nine things to consider when it comes to blending hospitality and security.
Most of these programs can be offered as either a keynote address or an interactive workshop.
Lodging industry profits have always been measured by cost per occupied room; yet many owners and General Managers have incomplete information of their hotels’ specific costs per room, or more importantly, what it costs for a room to remain unsold.
This guide includes a list of definitions of the categories and assumptions that should be helpful to immediately understand cost centers in more detail and to take action to improve profitability. This program is designed to demonstrate your specific cost per occupied room vs. the industry average (provided in base model), fixed and variable costs, monthly and yearly cash flows, monthly and yearly budgets and a host of other information. Lastly, PLANNING FOR PROFITS allows you to perform “What if” scenarios for enhanced forecast planning.
As many people regularly join the industry from other fields, we have provided some additional terminology and identified some of the more frequently used terms. There are many terms, abbreviations, phrases, and slang words used in the hospitality industry that are not universally understood. Some of those phrases are used mainly in sales, while others are primarily operational in nature. This Glossary focuses on the Marketing and Sales areas of the hotel.