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Client Feedback

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Representative Recommendations and Testimonials

         “John's reputation in the industry speaks volumes to his ability to build credibility with an audience.

He demonstrates—in many ways—a comprehensive knowledge of adult learning and is emulated by peers and colleagues in the field of training, leading and motivating people.

While John possesses many talents and capabilities, it is his passion for hospitality that resonates with everyone with whom he comes into contact.” 2011   Great Results, Personable, High Integrity  \ Brenda Raley,  Sr. Director at Choice Hotels International hired John in 2008, and hired John more than once


 ·      “John Hogan is one of the rare hospitality experts who can offer a special blend of practical and theoretical knowledge of the highest quality.

He possesses a tremendous breadth and depth of experience and cares about the state of the industry as a true leader. John is very personable because he cares about the people he knows. He is a pleasure to work with and I am delighted to recommend him as a Founding Associate of HospitalityEducators.com.”  2010   

      Dr. Gabor Forgacs,  Assistant Professor, Ryerson University

 

·         “As Emerson once wrote, "what lies ahead of us and behind us are of little consequence compared to what lies within us". –

John worked diligently with me as we formed the first Diversity and Multi-Cultural Committee of the American Hotel and Lodging Association - he gave from with-in, and contributed to the success of this movement immensely. This success served both of our companies and their shareholders/stakeholders well. Thank you   Fred Kleisner, Chief Executive officer (retired), Morgans Hotel Group”  2010, Chairman, President & CEO, Wyndham International, ;The Boulders Resort & Golden Door Spa\

 
 John was our "go to" expert for many industry training videos produced by the American Hotel & Lodging Educational Institute. I interviewed him in the preparation of my research for a hospitality training topic, and relied on him to review the script and preview cut video with the top level of meticulous expertise only he could provide.

He always came through with terrific insights and great enthusiasm. He was our MVP consultant. We knew our projects were bulletproof if they had the John Hogan touch and seal of approval.”                 2011

          A. Wayne Carter, Scriptwriter / Senior Writer, Educational Institute


“Dr. Hogan's passion for the hospitality industry is evident in everything he does. From his exceptional articles and books, to his zeal for making industry connections, it is obvious that "service" is not what he does...it's who he is.” 2011       Bryan Williams, D.M.,  Owner,  B. Williams Enterprise, LLC

·         “I would like to take this opportunity to convey warm thanks for your years of dedication to serving on the Training & Education Advisory Council for the Educational Institute.

Because of your efforts, hundreds of hoteliers and hospitality professionals have benefited from your expertise and wisdom on projects ranging from HR training topics to developing cutting edge videos that support hospitality careers.

You really extended yourself and  hope we can find someone of your caliber to serve on the TEAC Council as well as you.”   2010  Robert L Steele, III CHA – President/ COO,

American Hotel & Lodging Educational Institute

 

            “John has been a stalwart advocate for hospitality education for more than a decade.

Through his role at HospitalityEducators.com, he worked to expose franchisees to a wide range of educational choices and cultural influences with the purpose of strengthening operations. He has consistently worked to stay abreast of advances in managerial thought and incorporate them into his efforts. John is a strong member of our hospitality academy and makes consistent contributions to the field. I look forward to working with John in the future when our paths cross once again.”  2010       

Dr. Chris Roberts, Director, School of Hospitality Leadership, DePaul University 

 

·         “John doesn't need my recommendation - he received an endorsement 10-12 times per year from 50-75 new Best Western members (hotel owners)! Those are huge numbers in a business where we are all judged by what we do daily!

He took a program that was floundering and ignored - breathed life into it then revitalized it to the point where it was considered one of the organizations key member "touch points".  All this done with his great organizational skills, humor, big picture focus and subtle motivation.”  2010         David Scholefield, Director, Field Marketing & NASCAR Marketing,

Best Western International
 

·          “I know very few people who can match the depth of John's knowledge and experience in the hospitality and service industries.

He matches this with a keen understanding of people - customers, clients, colleagues and co-workers - that leaves everyone who works with him better for the experience. I would heartily endorse John as part of your leadership team.” 2010  Guy Armstrong, President, Innovision Media Concepts, Inc

 ·         “I had the pleasure of working with John for a number of years on the Best Western International Governors Education and Training Advisory Committee.

John did an outstanding job guiding his department and advancing training and education for Best Western International from next to nothing to the most requested and utilized department with traveling training workshops,  online learning and certification programs.

All of my interactions with John were very professional and it was a wonderful experience for me to be part of this very important work. I wish him all the best and hope that our path will cross again soon.   2010       Karl Ruether CHA, CFBE, General Manager,

Icicle Village Resort , Chairman, Education and Training Governors Committee  

 

This review is from: Lessons From the Field: A Common-Sense Approach to       Effective Hotel Sales  Backyard selling continues to be the best approach for hotels. This text presents basic techniques and strategies that still get great results. I personally give each new Ayres sales person a copy, and insist they read every page. The smart ones read it more than once, and refer to it regularly. I highly recommend this book for training hotel sales people. There is no better.         Jim Roos, President, Ayres Hotels -

 

"We often sit down and write letters to associates we have met for the first time or whose seminars we have attended and thank them.  I planned to do the same with you, except I couldn't think of superlatives enough to congratulate you on a job well done!

I have been in this business from bottom to top since 1965 and am currently a franchisee of Marriott, Hilton, Six Continents, Choice, Starwood and Cendant and have attended their meetings.  Your program, its content and the way it was handled is by far the best I have ever been to. I walked away after two days with a lot of new knowledge and information.  Your personal enthusiasm, positive attitude and style made it a pleasure to be there; thank you, congratulations and well done...."
Richard P. Millard, President and CEO, Tecton Hospitality, Miami, Florida

 
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