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Professional Development - for the individual and the organization Mar 7, 2017: Professional Development for the Individual is personalized training and coaching to enhance hospitality industry competencies and build polish in the areas of presentations, public speaking, and project leadership.

Professional Development for the Organization includes evaluating the competency and skill set levels of various hospitality managers.

Sales Training Mar 2, 2017: Hotel and Hospitality Sales Training examines the preparedness of the sales team, as well as evaluating the processes used in the sales efforts of the hotel by the staff assigned to it.

The outcome usually includes recommendations for specific skill or competency enhancements for the team to reach the hotel desired goals.

A 10 step Plan on How to Market a Hotel Mar 1, 2017

Where to start when implementing a hotel marketing strategy? How to promote a hotel with the internet moving so rapidly with new developments every day, week and month …

Here is a 10 step plan on how to market a hotel.

2017 Hospitality Keynote & Workshop Offerings KEYS TO SUCCESS™ Mar 1, 2017: The Keys to Success™ are results-driven programs aimed at building competitive advantage.

Most of these programs can be offered as either a keynote address or an interactive workshop.

Checklist: Conducting a Hotel Site Inspection Feb 27, 2017: What to look for and smart questions to ask

What Women Really Want: Friendly Service, Stiff Drinks & A Sweet Pool Feb 25, 2017: What Women Really Want: Friendly Service, Stiff Drinks & A Sweet Pool

Analysis of 50 million verified travel reviews explores differences in what male and female travelers care about most at hotels

By Margaret Ady

Planning Considerations for a Boutique Hotel Feb 23, 2017: Planning to build or make a Boutique hotel? Congratulations for taking the right decision, hopefully you are in the right city and location. Today many hoteliers or entrepreneurs are opting to go into Boutique segment. I therefore thought it timely to pen down my own experiences of creating Boutique hotels.
Ram Gupta is a management professional with specialisation in hospitality, real estate, product and e-marketing. He has over four decades of experience in India, Far East, Middle East and Europe. He has completed his management studies from New Delhi, India and higher studies from Germany.

It's the Size of Your Idea, Not the Size of Your Budget Feb 22, 2017: People often create hotel operating budgets to spend the amount of money available or to capture the amount hoped for, rather than to accomplish the desired outcome or goal. This seminar will consider several ways to encourage hotel staff to think "inside and outside of the box" to improve both financial results and delivery of quality service.

A short history of hotels Feb 1, 2017

Attitude Makes All The Difference - A Zig Ziglar Training Message Jan 30, 2017: What's the Problem?
A person's attitude often is the main difference between success and failure.

The Problem may be one that is caused by the individual, the supervisor or manager, the organizational cutlture or some additional external factor. In this video, perspectives are examined and there are lessons for all of us, especially in the hospitality field that faces the stress of the "always open", 24/7 reality.

Putting a Price on Customer Loyalty Dec 28, 2016: Marco Bertini, assistant professor at London Business School, outlines how to price goods so customers will buy them—and stay an advocate for your brand.

How do you build loyalty at your hotel? Dec 26, 2016: How do you build loyalty at your hotel?
Marco Bertini, assistant professor at London Business School, outlines how to price goods so customers will buy them—and stay an advocate for your brand.