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Sales Training Sep 24, 2016: Hotel and Hospitality Sales Training examines the preparedness of the sales team, as well as evaluating the processes used in the sales efforts of the hotel by the staff assigned to it.

The outcome usually includes recommendations for specific skill or competency enhancements for the team to reach the hotel desired goals.

The Value of A Good Idea Sep 23, 2016: What's the Problem™? Too small a budget to find new marketing approaches

This video clip identifies the need to be creative and find small points of competitive edge. The short article identifies ways to find and introduce new ways of updating marketing and operational best practices.

Russell Rules - Adapting Leadership Lessons from the 20th Century's Greatest Team Winner Sep 23, 2016

Russell Rules- Teams Win

Russell Rules - Adapting Leadership Lessons from the 20th Century's Greatest Team Winner

Workshop Focus:
Hotel Profitability Ratios, Hotel Guest Services, Hotel Operations

This is not a workshop on sports, but on how the individual can move the entire hospitality organization to long term success with innovation, leadership and strategic goals.

Bill Russell of the Boston Celtics defined the passion for winning through teamwork and focus. This session shares his eleven rules for success.

Keys to Success Agenda and Learning Results

The Value of the Sixth Man in Hospitality and any Business
Discipline, Delegation, and Decision Making in Hospitality
The Celtic Mystique or Making Celtic Pride Work for You

Understanding Hospitality Brands Today - Maximizing the Equity in All of Your Brands Sep 22, 2016: With literally dozens of hospitality and hotel brands in every major category of our business, the pressure is very real to capitalize on the value of the brands we represent and use. This seminar offers a fresh look at the ways we use the equity in each of our brands in our everyday business decisions on pricing, purchasing, maintaining quality, and increasing our market share.

It's the Size of Your Idea, Not the Size of Your Budget Sep 21, 2016: People often create hotel operating budgets to spend the amount of money available or to capture the amount hoped for, rather than to accomplish the desired outcome or goal. This seminar will consider several ways to encourage hotel staff to think "inside and outside of the box" to improve both financial results and delivery of quality service.

Checklist: Conducting a Hotel Site Inspection Sep 21, 2016: What to look for and smart questions to ask

Professional Development - for the individual and the organization Sep 18, 2016: Professional Development for the Individual is personalized training and coaching to enhance hospitality industry competencies and build polish in the areas of presentations, public speaking, and project leadership.

Professional Development for the Organization includes evaluating the competency and skill set levels of various hospitality managers.

KEYS TO SUCCESS™ 2016 Hospitality Keynote & Workshop Offerings Sep 14, 2016: The Keys to Success™ are results-driven programs aimed at building competitive advantage.

Most of these programs can be offered as either a keynote address or an interactive workshop.

Hotel sales managers who excel use a flat list Sep 14, 2016: he entire concept of the flat list is one that applies equally well to other industries, not just to hotel sales managers. I’ve asked lots of sales experts in other fields, and the flat list concept for great sales people is one that crosses all markets.

Pilgrims to New Pioneers of Hospitality - Converting the Lessons of the Past to the Successes of the NOW Sep 13, 2016

The hospitality and tourism industry is collectively considered the single largest employer in the world today. It is unique from many other industries in that it requires a substantial measure of both tangible and intangible asset care. It is an industry that requires large amounts of capital, yet is one that requires and intense commitment to the "people"side of service. This workshop shares lessons from 18 people who have dramatically influenced the Hotel Industry.

Keys to Success Agenda and Learning Results

Original Pioneers as A Catalyst of Change
Hospitality Managers and Leaders
Visionaries and Hospitality Educators

Hospitality Tip of the Week™: Focus on Values in Sales Sep 12, 2016: Noted sales professional and motivator Zig Ziglar shares his insights on Values in Sales

Revenue Management Sep 12, 2016: Turn-around and Revenue Management include an evaluation of the core processes used in the overall hotel marketing and promotional activities by the hospitality staff assigned. These processes include the critical pricing activities of selling and working with other hospitality businesses in the creation of packages that add value.