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Weekly Tips

Tip of the week: Doing Well by Doing Good May 3, 2013: A Brief History of Doing Well by Doing Good

Hospitality Tip of the Week™: Focus on Success Apr 21, 2013: Hospitality Tip of the Week™: Focus on Success
“ Motivate them, train them, care about them and make winners out of them....

we know that if we treat our employees correctly, they'll treat the customers right.

And if customers are treated right, they'll come back.” Bill Marriott, Jr.

Keys to Success Hospitality Tip of the Week - Focus on APPRECIATION Apr 21, 2013: Keys to Success Hospitality Tip of the Week
Focus on APPRECIATION
Appreciation and Value should go together.

Keys to Success Hospitality Tip of the Week: Hotel Common Sense Philosophy #6 Apr 18, 2013: Keys to Success Hospitality Tip of the Week: Hotel Common Sense Philosophy #6

“Define and Deliver EXCELLENCE. Practice “win-win” philosophies with everyone. Always.”

Dr. John Hogan CHE CHA CMHS

Part of the Fifteen Timeless Philosophies in Hospitality

A 2012 Keynote Address and Workshop

Free Hotel Resources (or Near Free) Apr 15, 2013: The Internet is full of valuable resources directed at hoteliers and people running hospitality businesses, from large to small. I am always on the search for more resources to share and do so often on Twitter. I thought I would compile a list of some sites and books that I have found for free or a minimal cost compared to most books and resources you find online.

Hospitality Tip of the Week : A Hotel Thanks its' Biggest Customer in a Unique Way Mar 14, 2013: A Providence RI hotel salutes its' customers and staff in a special way with a flash of its own

Hospitality Tip of the Week: Simple gratitude on all we have to be grateful for Mar 4, 2013: I encourage you to take less than 10 minutes to step back and enjoy this video message
I shared this with many of my LinkedIn groups
and the response was positive from around the world!

Uncertain Times Call for Return to Backyard Basics Feb 25, 2013: HOSPITALITYEDUCATORS.COM FACULTY MEMBER DAVID BRUDNEY HAS GENEROUSLY AGREED TO SHARE SOME OF HIS EARLIER COLUMNS THAT GENERATED READER FEEDBACK AND INTEREST