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Talk Radio Featuring HospitalityEducators.com May 10, 2013: This " Bottom Line" discussion with Kathleen Hogan and John Hogan of HospitalityEducators.com focuses on a number of topics including: Profitability, Operational Management, Leadership Development, eCommerce, Marketing and Talent Management.

When it is Inappropriate to Terminate an Employee May 8, 2013

This includes a list of more than 20 specific topics to be aware of in employee termination.

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'It's Not Easy Being Green' May 7, 2013: Hotel Online
News for the Hospitality Executive
In 2013, Cayuga Sustainable Hospitality will celebrate its 10th birthday as a hospitality management company managing upscale hotels, resorts and lodges in Central America, all with a strong focus on sustainability. It has been 10 very fulfilling years, filled with challenges and drawbacks. When we started, we had one client and now our portfolio boasts nine projects in Costa Rica and Nicaragua (with several new ones on the drawing board). So business is good, but often at a high cost and wearing our owners and managers at a stronger pace than normal.

Working with and Understanding Different Generations in Hospitality May 7, 2013: Generational issues in the Hospitality Industry - a moving target | By Terence Ronson - reprinted with the permission of the author

In a few short weeks, the US Government will embark upon a US$15 billion decade long exercise , with results expected to show there is no such thing anymore as the typical American – Joe has gone with the wind.

If this is indeed true, then you can rightly say, there is no typical guest. America may have a population of 300+ million, but China has for times that, and they are expected to be the biggest outbound travelers of this decade – and with a rapidly growing middle class, they are certainly becoming affluent enough. Have you really thought through how this new generation of travelers can positively impact your business?

"Why it is not OK to have an average turnover." May 7, 2013

Javier Tomé in his first article as a Guest Columnist for HOSPITALITYEDUCATORS.com shares insights on understanding the reasons behind turnover in many hospitality businesses and offers some interesting questions on how to address the problem. Part two will follow next month.