While the title indicates that there are 50, there are actually lots more once you visit the additional content contained in the links.
To service hotel guests best it’s great to know what they expect when they arrive at the hotel. Finding out what hotel guests want may seem obvious to many hoteliers and in many cases it can be as simple as asking the front desk personnel what guests ask them most. WHIP Professional Online Marketing for Hotels has found as they are working to help clients ways to increase their services and thus increase their bookings by asking guests what they think. A survey of a little over 2000 guest after their hotel stay to find out what they wanted while at the hotel. Following is a graph that shows the results per type of guest.
So, we’ve all heard the phrase “time is money” ad nauseam, but really, nothing is more true. Well, I have again reached out to my network of valued experts and entrepreneurs to find out the secret (and in some cases, not so secret) ways that entrepreneurs most waste their precious time during their business day so that you can avoid the same fate.
It is almost five years since we first issued the popular DO's and DON'Ts of Hotel Technology. A lot has changed since then - both in Hotels and Technology, and so it's time for an update.
Here is our updated version which we hope you will find useful as a check- list and to benchmark your hotel. Feel free to drop us a note with any items that you believe should be added to the list, and we will send out a further update.
