Recent Articles in Hotel Housekeeping

Hazard Awareness: See Something - Say Something
Sep 14, 2016

 Can you identify the materials in the following photographs?

21st Century Housekeeping
Sep 14, 2016

          

 For decades, the management of housekeeping labour has been reliant upon two pillars: the         credit   system and paying room attendants by the room. Now, with ever-increasing demands for operational efficiencies, is it time to review the basics of our management methodology?

Hotel Manager on Duty Guest Room Cleanliness Checklist
Aug 2, 2016

This sample checklist was created to assist non-housekeeping managers in quality assurance training and in supporting the property's commitment to cleanliness.

Green Meetings Report
Aug 1, 2016

The Green Meetings Task Force is an initiative of the Convention Industry Council.  

OSHA "Fundamentals of a Workplace First - Aid Program"
Jul 28, 2016

Over the years, one of the more vague sections of the Occupational Safety and Health Act was covered under Subpart K – Medical and First Aid (1910.151-1910.153) This required the employer to ensure ready availability of medical personnel for advice and consultation on matters of work health.  This article gives an overview of how to address the situation and a specific link with answers.

Videos Show Hackers Refining Hotel Lock Trick That Opens Millions Of Rooms
Jul 21, 2016

Videos Show Hackers Refining Hotel Lock Trick That Opens Millions Of Rooms

A Practical guide to set up your recycling programme
Jul 3, 2016

Did you know? • Every employee generates 75 kg of paper waste in a year • Possible examples: - paper – plastic cups - cardboard – cans - plastic bottles – general waste • Identification of contractors who pick up recycling waste

Adapting Ozone Laundry - Look at the Savings @Hampton Inn and Hilton Properties
Mar 28, 2016

Over the past several years my team and I have worked with hoteliers and ozone technology providers successfully lowering natural gas spend, saving thousands of gallons of water while reducing chemical costs and diverting waste from local landfills. Ozone systems are one of the most proven technologies offering a sustainable alternative to traditional sanitation and cleaning in green hotels. 

ADA compliance and defense lawyer: ADA experts discuss hottest issues facing the hotel industry today
Feb 20, 2016

There have been more than 15,000 ADA lawsuits filed in the United States. Failure to comply is expensive and bad for business. It is important to be ADA-friendly.

Your Hotel may be old, but the way you deliver service should not be... Just ask Mickey Mouse
Feb 17, 2016

Hong Kong based, international Hotelier Terence Ronson provides a very comprehensive overview of how service should be delivered in this PERTLINK Blog.  He uses examples of service excellence in housekeeping, front office, safety/security,  hotel marketing and sales, food & beverage, hospitality training and general management.  The details are very specific and he also addresses a fundamental in hospitality - success does not come from the age of a hotel, but from the caring of a hotel staff in delivering inspired service.  Enjoy!

8 Ways to Reduce Expenses and Streamline Your Hotel’s Housekeeping and Laundry Departments
Feb 17, 2016

Below are some housekeeping/laundry department recommendations ...

10 occurrences that could ruin a guest’s stay
Feb 11, 2016

Story Highlights

• Although guests won’t complain about small annoyances, they are enough to ensure those guests don’t come back to your hotel.
• Offer complimentary bottled water in guestrooms to avoid angry guests seeking it out.
• One of the biggest turnoffs to guests is not having enough outlets to charge all their devices.