Property Improvement Plans or PIPS,are a reality to today’s hotel owners and management groups. If a property is part of a franchised system, dealing with PIPS can be an expensive proposition both at the time of sale as well as in continuing operations. The purpose of PIPs is to keep properties in compliance with all existing and new brand standards, as franchisors strive to maintain brand standards to protect their brands as well as the investments of all the other franchisees.
The cost of PIPs could be staggering if they seem to all come crashing down at once, especially if a property is not meeting all of its current standards at a time when there is a potential change in ownership. Almost all franchisors have a Property Improvement Plan system, because their goal is to maintain the quality of each of their franchisees.
This article offers a perspective for both industry professoionals and members/staffs of convention & visitors’ bureaus on ways to reinforce the fundamentals of potentially wonderful resources for many areas and businesses in hotel marketing and hospitality sales efforts.
Brenda Durham, VP and assistant general counsel for Marriott International summed up hotels’ never-ending fight for security at the 2011 Global Congress on Legal, Safety, & Security Solutions in Travel in Houston.
A related column in this series titled “A Common Sense Review Process for Capital Investments” addressed the logic and an approach in planning and executing major projects.
Both a certain financial amount and government regulations relating to depreciation tables define most major capital projects. These ventures usually have some sort of potential risk. The ROI (Return on Investment) is usually justified by an expected improvement in the profit potential, by complying with brand standards/requirements (if appropriate) or by introducing significant physical additions or improvements, such as adding a new wing, spa, meeting space, retail, etc. that should increase revenues and the overall value of the hotel.
Female centric" - the buzz words at the heart of the new business women's movement -
Currently hospitality is extended to many women by many a hotelier. Wanting to remaining competitive and in tune with customer needs and preferences, chains, groups and independent hoteliers are looking at ways to cater specifically for women.
The title of this short article might sound a bit fundamental, but we have all learned the value of the basics. Little things do make a difference... actually, they can be the difference in achieving success or not.
There have been more than 15,000 ADA lawsuits filed in the United States. Failure to comply is expensive and bad for business. It is important to be ADA-friendly.
Do You Think Like a Leader or a Manager? Most of us “lean” toward one function or the other (right brain/left brain theory) but we can and do “crossover” and back from time to time. Nevertheless, it is interesting to note a few of the characteristics that distinguish “leadership thinking” from “management thinking”.
Today, hoteliers know that it is imperative to have a booking engine in your property's corporate website; if you don't, your property would be losing out on bookings, and relying solely on the (costly) OTAs to gain bookings through the online channel.
But now there is a new update to a property's booking engine that all hotels MUST have, or else they are losing out on valuable online revenue and falling behind the competition: a mobile-compatible booking engine.
Keys To Success | An open letter to Hospitality Students in their Junior Year Or Thoughts on how to prepare for Graduation | By John Hogan, CHA MHS CHE
Today, almost every important hotel brand is entering India in a big way. Our old assumptions are being challenged.
Taj Hotels Resorts and Palaces couldn't make things more challenging for itself if it tried. Hospitality is always a tough industry, but in addition to running more than 100 hotels around the world, Taj rents luxury jets, provides travel services, and has an air catering business. Maintaining a brand identity and consistent service standards can be tricky for any company, but Taj must do this on land, on water, and in the sky with 24,000 people, every minute of every day.
There have been more than 15,000 ADA lawsuits filed in the United States. Failure to comply is expensive and bad for business. It is important to be ADA-friendly.
Do You Think Like a Leader or a Manager?
