Operations Planner
«  »

Understanding the Developing Perspectives in Quality Assurance Part 2 in Hospitality Conversations ™

publication date: Jun 14, 2012
View a Printer Friendly version of this page, allowing you to print the page. Send a summary of this page to someone via email.
The terms “Quality and Excellence” are often very hard to explain in a single word, yet as consumers, we seem to know instantly if the hospitality service or product we are receiving is of the caliber we expected. In this two part series on Quality, John Roberto, Senior Vice President & Managing Director of Quality Assurance at LRA Worldwide, Inc., completes his interview on changes in many different types of hospitality and service businesses.

Sorry this page is available to subscribers only.
If you're not a subscriber why not join today?

If you are already a subscriber, please login.

If you believe you should be able to view this area then please contact us and we will try to rectify this issue as soon as possible.

To gain access to the members only content click here to subscribe.

You will be given immediate access to premium content on the site.

Search the Site