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Reflections: Mentors and Friends

publication date: Mar 31, 2011
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Hospitality and tourism arguably make up the world’s largest industry, although some internet searches conflict in interpretation. Hospitality and tourism play a major role in the world economy and contribute significant revenues and net wealth to many countries. When we think about it, we recognize that many components of hospitality are based heavily on the personal, “high touch” side of life.

This column differs from others, in that I am dedicating this message to a family of hoteliers, with the hope that it will inspire readers to take a moment to reflect on those who have acted as MENTORS AND FRIENDS in our business lives.

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