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What's The Problem with hospitality training today? A question from HospitalityEducators.com
WHAT'S THE PROBLEMTM with hospitality training today?Posted on April 8, 2011 by John Hogan, HospitalityEducators.com and HoganHospitality.com WHAT'S THE PROBLEMTM with hospitality training today? A question from HospitalityEducators.com
A question from HospitalityEducators.com
A survey from the American Society of Training and Development several years ago found four top attributes or qualifications employers stated they wanted their associates to have:
How do you as a manager match up to the list? What about the associates who report to you?
WHAT'S THE PROBLEMTM? @ www.HospitalityEducators.com is
a new section addressing specific hospitality problems. It launched in
late March 2011 and features specific problems submitted by members and
readers or identified from HospitalityEducators.com associates'
consulting. The problem will be stated in industry terms and there will
be at least one potential solution discussed. WHAT'S THE PROBLEMTM? Is open to visitors and members.
The key to success here is training, associate engagement and management that cares enough to take the additional step to listen and learn on their own. Annual membership to more than 500 best practices, forms, checklists and ideas on how to make your hotel more profitable is available on an annual basis for less than the cost of a postage stamp or a local phone call - about 35 cents per day!
email@example.com anytime or contact me regarding consulting, customized workshops, speaking engagements ... And remember - we all need a regular dose of common sense.
John Hogan is a successful hospitality executive, educator, author and consultant and is a frequent keynote speaker and seminar leader at many hospitality industry events. He is Co-Founder of a consortium (www.HospitalityEducators.com) of successful corporate and academic professionals delivering focused and affordable counsel in solving specific challenges facing hospitality today. www.HospitalityEducators.com is a membership site offering a wide range of information, forms, best practices and ideas designed to help individual hoteliers and hospitality businesses improve their market penetration, deliver service excellence and increase their profitability. Individuals wishing to contribute materials may send them Kathleen@HospitalityEducators.com. Special introductory pricing is in effect for a limited time that also includes a complimentary copy of LESSONS FROM THE FIELD- A COMMON SENSE APPROACH TO EFFECTIVE HOTEL SALES.
Dr. John Hogan, CHE CHA CMHS United States - Phoenix, Phone: 602-799-5375
www.hoganhospitality.com/ Email: firstname.lastname@example.org.
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