Operations Planner
«  »

Paying Attention to Details Can Really Pay Off!

publication date: Mar 7, 2012
View a Printer Friendly version of this page, allowing you to print the page. Send a summary of this page to someone via email.

Life can be full of (pleasant) surprises | By Terence Ronson

Life can be full of (pleasant) surprises | By Terence Ronson

The Hotel business never ceases to amaze me - especially when a property sets their mind and hearts into doing it right - instilling a great service culture into the operation. And no more obvious and pleasing is this, than when you encounter staff delivering service beyond ones normal expectations.

Sorry this page is available to subscribers only.
If you're not a subscriber why not join today?

If you are already a subscriber, please login.

If you believe you should be able to view this area then please contact us and we will try to rectify this issue as soon as possible.

To gain access to the members only content click here to subscribe.

You will be given immediate access to premium content on the site.

Search the Site