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Loss Prevention & Risk Management Newsletter

publication date: Jan 4, 2012
author/source: HospitalityLawyer.com
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HospitalityLawyer.com - worldwide provider of legal, safety, and security solutionsHotel and Restaurant Loss Prevention and Risk Management Newsletter

October 2011 Volume IV, Issue 5

In this edition:

Robson ForensicHotel Security, by Donald Decker, CPP, CPM

Security for hotel patrons and their property is important. If a bad reputation is labeled to a particular location, its’ long term viability becomes questionable. The hotel industry has often been accused of being negligent in the security of its guests. Negligent security claims have resulted in courts ruling that the hotel industry take a responsibility for the safety and security of their patrons. Security is one of the most important issues confronting the hotel industry today.

In this article, Donald Decker will examine the following issues:

  • Parking Facilities
  • Crime Foreseeability
  • Security Measures
  • Crime Prevention Through Environmental Design
  • Active Security Measures in a Parking Facility
  • Policies and Procedures
Read the complete article

Providing Reasonable Care, by Jesse Denton

Hotels are expected to provide reasonable care to ensure that guests have a safe and secure stay. Reasonable care includes a sturdy door, which closes and latches and locks, on the guestrooms' entrance. When working in a guestroom, take note to be sure the door lock, swing bar or chain secondary locking devices and the viewer are all securely in place and in good operating condition. Report any irregularities to your manager or engineering so necessary repairs can be implemented. Room attendants at many hotels have maintenance work request forms on their carts. A very good idea for having repairs completed quickly. However, hazards posing an imminent threat to the safety or security of the guests should be handled even more quickly with a call or verbal report to a manager or supervisor. Read the complete article (on page 3)

Tenth Annual Hospitality Law Conference

2012 Hospitality Law ConferenceThe 2012 Hospitality Law Conference, scheduled for February 8-10, in Houston, features a dedicated track highlighting the latest trends and most pressing issues facing risk management and loss prevention professionals, including:

  • Data Security
  • Insurance Litigation Survey
  • Business Interruption: Common Challenges and Solutions, presented by Rich Clark, Arthur J. Gallagher, Stan Johnson with Navigant, and Marshall Gilinsky with Anderson Kill & Olick
  • The Claims Process, presented by Wes Brandt, Area Vice President at Arthur J. Gallagher and Gary Thompson, Partner at Reed Smith LLP
  • Suggested Best Practices for Law Department, Risk and Claims Management Collaboration for Successful Litigation and Crisis Management

Don't miss "How to Defend a Title III ADA Accessibility Claim" on February 9.

Register by October 15 to save up to $300 with our Tenth Anniversary Special Registration Rate!

Industry Resources

HospitalityLawyer.com Safety & Security Library

Visit the Safety & Security Library for articles on hotel safety, fire protection, hotel security, crisis management or disaster preparedness, mitigation and recovery, crisis communications management, insurance, violence in the workplace, the Occupational Safety and Health Act (OSHA), the Environmental Protection Administration (EPA) initiatives, and those requirements under the Americans with Disabilities Act (ADA) that directly affect hotels and restaurants.

Fire Protection Management Tips

The U.S. Fire Administration publishes Coffee Break Training Bulletins, providing technical training and administrative tips. Below are links to the archived Bulletins:

CPSC Recalls


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