Operations Planner
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20 Ideas for Improving Your Hotel

publication date: May 20, 2013
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These 20 hints for hoteliers are a selection from Terence Ronson’s Dos and Don’ts for people in the industry. Even if they don’t all apply to your business, I hope they should highlight the benefits of reviewing established practices (“If it ain’t broke, don’t fix it” is not a recommended approach), keeping up to date with technology, and making sure you think about the little details that will make your hotel stick in the minds of your guests.

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