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Public Content Reasonable Care interview with John Hogan (in: Legal)
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Public Content Blog # 100 A Baker's Dozen of Reflections - What our Guests Should Mean to Us | And a Competition! by John J. Hogan (in: Hospitality Training)
Public Content How to Handle an ADA Lawsuit and How Not to Do It - By Jim Butler, Author of Www.HotelLawBlog.com (in: Legal)
Public Content KEYS TO SUCCESS™: A Baker's Dozen of Formulas to Thrive in the Service and Hospitality Industry! (in: What You Need To Know)
Public Content Preventative Maintenance for Profitability (in: Hotel Engineering & Maintenance)
Public Content What Women Really Want: Friendly Service, Stiff Drinks & A Sweet Pool (in: Guest Service in Hotels)
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