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HospitalityEducators.com Columnist Justin Lewis, CHA continues his series of Leadership Must-Do's, which are practical and useful ideas for General Managers

Interview with Chef Yann Chupin New Executive Chef The Ritz-Carlton, Sarasota Apr 15, 2015: Chef Yann Chupin

New Executive Chef

Leadership Must-Do's That Produce Great Results! - Week 4 Apr 7, 2015

We've all read the articles and seen the statistics regarding the cost of turnover at your hotel. Some hotels experience 200-300% turnover annually. This can be costly not only to your bottom-line, but to your service and culture.

Leadership Must-Do's That Produce Great Results! - Week 3 Mar 25, 2015

How often as leaders do we tend to put off confronting employee conflicts or employee performance issues only to have them rear their ugly head at the most inconvenient times?

Leadership Must-Do's That Produce Great Results! - Week 1 Mar 13, 2015

Justin Lewis is a guest columnist at HospitalityEducators.com, who oversees 9 hotels in the State of Wyoming. Each Tuesday morning during the month of July, he sent Leadership Must-Do's to the GMs at each of his hotels to inspire and guide them as leaders. This is the first week's Must-Do article.

What's the Problem™? The Need for Mentors and Role Models in Today's Hospitality Workforce Feb 4, 2015

What's the Problem?

Staff that feels overlooked or taken for granted in today's Hospitality Work Environment.

In this short clip, Dr. Tony Alessandra shares his insights on the contrasts between Mentors and Role Models. We encourage our readers and members to reflect on the people who were their role models and mentors.

We at HospitalityEducators.com can assist you with creating an environment that cultivates positive situations in hotels and hospitality businesses.

An Objective Employee Evaluation Tool You Never Use Jan 28, 2015: Pretend you have to fire one of your employees. Today.

If you had to fire someone, how would you decide which employee should go?

Hospitality Conversations™ : Looking Ahead at Diversity in Hospitality Oct 13, 2014: Greg DeShields, CHE CHO

Doing Well by Doing Good - A Tip of the Week Jul 30, 2014: A Brief History of Doing Well by Doing Good

Hospitality Tip of the Week™: Focus on Matching Needs and Wants Jul 29, 2014: Focus on Matching Needs and Wants
" No Need: We don't just sell people what they need- we sell them what they want.
The approach is to make what they need so appealing that they will want it.
When you combine wants and needs, sales increase. "
Zig Ziglar

Why Your Company Needs A Handbook Jul 22, 2014: The days of believing that a handbook can cause more harm than good are long gone. In today’s business environment, a handbook serves both as a sword to carve out your legal rights as well as a shield to protect them.

A handbook sets expectations, encourages employees to behave in certain ways, helps ensure that employees are treated consistently, publicizes employee benefits, and helps win unemployment claims and lawsuits.