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Dealing with the “Weakest Link on a Hospitality Team” Apr 7, 2014: Dealing with the “Weakest Link on a Hospitality Team”
WHAT'S THE PROBLEM™? Premiered on in Spring 2011 and addresses specific problems submitted by members and readers or identified from Hospitality associates' consulting. Problems are stated in industry terms and at least one potential solution discussed.

What's the Problem? Identifying, hiring, training, motivating and keeping hospitality superstars! Apr 2, 2014

What's the Problem?
Identifying, hiring, training, motivating and keeping hospitality superstars!

In the hospitality industry with turnover rates often higher than the 50% referenced in the book (in the following article) in regular economic times, the challenges can be great. This two part series will look at the issue of identifying, hiring and growing talent. It should seem obvious, but in my career as a hotelier, hospitality educator and consultant, I have seen a huge number of management positions that have outdated job descriptions, specifications and no sense of what the person really needs to "do" in order to be successful.

What's The Problem with hospitality training today? A question from HospitalityEducators.com Apr 1, 2014

WHAT'S THE PROBLEM^TM with hospitality training today?
A question from HospitalityEducators.com

A look at four top attributes valued in today's job markets

What's the Problem? Feeling lost? Uncertain which way to turn? Mar 31, 2014: The Holstee Manifesto is a call to action to live a life full of intention, creativity, passion, and community

Stronger Hiring Outlook Means Hospitality Employers Must Step Up Recruitment Efforts Mar 30, 2014

What's the Problem™?
The job markets are changing and candidates will soon have choices again.

According to CareerBuilder and USA TODAY’s latest job forecast, nearly three-in-ten employers (28 percent) reported they hired full-time, permanent employees in the first quarter of 2011, the highest since the first quarter of 2008.

The momentum is expected to continue with the same amount of employers planning to add full-time, permanent positions in the second quarter. The survey, which was conducted by Harris Interactive© from February 21 to March 10, 2011, included more than 2,800 hiring managers and human resource professionals and more than 5,600 workers across industries and company sizes.

What is keeping you up at night? Mar 28, 2014

What is keeping you up at night?

Invictus - the poem that motivated a nation can inspire your hospitality business! Mar 21, 2014

What's the Problem?
Incomplete communication to associates that leads to a lack of trust and conviction

Invictus -
this is the motivating poem that inspired Nelson Mandela during his 27 years of imprisonment. What motivated a nation can be an inspiration at the individual hotel property and hospitality business.

Steps to Better Workplace Communications Feb 11, 2014

How you communicate with your staff reveals the value and respect you place on them. It can encourage or demotivate them. It will have an impact on how well they become a team-player.

How do you solve a marketing problem? Feb 10, 2014: Marketing Lens Case Study: A Bar from New York Attracts More Clients Using Self-Assessment

the official tooliers blog

Frequently Asked Questions By International Investors in US Properties Feb 6, 2014: Property agents in markets outside North America also don't provide as much service as in North America. It is rare for agents to come and pick you up to check out properties, it is also rare for agents to sell properties outside their territories.

So use what you think as "common practices" in North America to impress international investors, add in some extra reports and research, and you will see good rewards in return .