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Dr. Marc Clark, HospitalityEducators.com Faculty and Speakers
Dr. Marc Clark, CHA, CHRE, CHE, CHO
Title : President & CEO SmartBizzOnline.Com Nashville, TN area
Tenure in Industry: 35+ years
Education: PhD in Hospitality, Masters and Bachelors – Business, 4 industry Certifications
Summary: This career professional has been involved in operations, training and organizational development for more than 30 years, with presentations in North and South America, the Caribbean, Europe and Asia. The author of two business books and one inspirational book, this professional has written a substantial number of columns and has been recognized by the American Hotel & Lodging Association with its Lamp of Knowledge award and by the state of Tennessee with the Distinguished Public Service Award for contributions to hospitality/service training.
Led workshops at most of the US based hotel brands and many hospitality associations
· Continuing education for professionals
· Organizational Development, Adult Learning, Performance Management
· Hospitality business need assessments, with supporting training design, implementation and evaluation.
· “Best practices” learning activities
· Goal setting/staff competencies
· Coaching, mentoring
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