HospitalityEducators.com The #1 Independent Website for Hotel Owners and Managers

Difficulties in the pub trade Feb 22, 2012: Guest Columnist Conor Kenny shares insights on business and financial challenges in this You Tube video on one of the world's most established segments of hospitality - the local pub. While you may not have a "pub" in the traditional sense of the word, there are many similarities to other services in hospitality. We felt our global readers would appreciate this unique perspective.

U.S. - Challenges of LEED certification Feb 22, 2012: Jones Lang LaSalle's Helee Hillman, LEED AP, discusses the growing popularity of LEED certification in buildings outside the U.S., and the resulting challenges, such as translating and interpreting guidelines into many languages and dealing with conflicting building codes.

Hoteliers have energy management concerns Feb 22, 2012

Investments in energy efficiency initiatives in four- and five-star U.S. hotels are impacted by concerns from hoteliers about building automation and control systems around initial costs and the perception that energy management systems will result in a negative guest experience, according to a recent survey by the University of Nevada, Las Vegas (UNLV) Harrah Hotel College and Cannon Survey Center.

Restaurant Trends - Growing And Emerging Concepts Feb 21, 2012: Update from Restaurantchains.net on growing and emerging restaurant concepts

The New World of Hotel Ecommerce Feb 21, 2012: What to make of Google

Make no mistake, the Google/ITA merger is a big deal for the travel industry. But it’s possible that hotels are asking the wrong question about the impact it will have. The question brings to mind an excellent point that was made during the presentation of the Hotel Distribution Study in Nashville this summer. To paraphrase the panelist’s view: “All of these distribution providers add some value to our business. But as they try to monetize their products, distribution costs are becoming prohibitive. Our challenge is to understand how much their services are worth”.

The Value of Our Industry Links Feb 21, 2012: HospitalityEducators.com has become the #1 independent website for hotel owners and managers,
with more than 1,000 resources available to members.

Service Excellence - In EVERY AREA Feb 20, 2012

Terence Ronson, HospitalityEducators.com Guest Columnist

Terence Ronson, ISHC, Managing Director of Pertlink, Ltd and
Guest Columnist @ HospitalityEducators.com shares another comprehensive tour into the front and heart of hotel service and facility with insights on a major property in a major European city.

11 Lesson for creating that competitive edge Feb 20, 2012: Core competence requires communication and a strong commitment to “working across organizational boundaries.” ¹ Equally important is to include all levels of staff and functions. Once you understand your core competence, you can identify the competitive advantage desired for your organization. “Competitive strategy is about being different. It means deliberately choosing a different set of activities to deliver a unique mix of value.” ²