HospitalityEducators.com
The #1 Independent Website for Hotel Owners & Managers
Home
Member Benefits
Our Mission
About Us and Who We Serve
Join Now
Store
Search
Our Industry Links
Login
HospitalityEducators.com Faculty and Speakers
Consulting Resources from HospitalityEducators.com
Member Login
Email
Password
Join Now
Forgotten Password
Testimonials
Client Feedback
Topic Areas
Hotel Accounting
Food & Beverage in Hotels
Hotel Engineering & Maintenance
Green Hotels & Sustainability
Guest Service in Hotels
Hotel Front Office
Hotel General Managers
Hotel Housekeeping
Hotel Marketing & Sales
Hotel Revenue Management
Hotel Safety & Security
Human Resources
Legal
Hospitality Training
Forms & Checklists
Additional Resources
Media
Hospitality Conversations™
Recommended Reading
Weekly Tips
Fresh Air-New Ideas™ Newsletters
What's The Problem™?
The Solution Is™
Ideas Calendar
Planner and Promotional Calendar
Operations Planner
«
September 2020
»
S
M
T
W
T
F
S
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
You are here:
Home
»
Weekly Tips
»
Hospitality Tip of the Week™: Focus on Values in Sales
Hospitality Tip of the Week™: Focus on Values in Sales
publication date:
Sep 12, 2016
|
author/source:
Dr. John Hogan CHA CHE CMHS, Zig Ziglar
Previous
|
Next
 
Hospitality Tip of the Week™: Focus on Values in Sales
Do you view the customer as the winner in every sales transaction?
If not, I encourage you to give yourself a character check.
You're not a sales professional - you're a con artist!
Zig Ziglar
Related Articles:
Leaving a Legacy - the Impact that One Person Can Make on Others; Remembering Jack Vaughn, CHA
Interview with Chef Yann Chupin New Executive Chef The Ritz-Carlton, Sarasota
The Hotels vs OTA Paid Search War – Get Your Defensive Strategy Right
14 Famous Business Pivots
How & Why You Should Live A Life of Integrity
How to Best Reward Stand-Out Employees
Recruiting and Staffing | What Kind of Person Can You Get for $13 Per Hour?
Hospitality Tip of the Week™: Focus on Matching Needs and Wants
The Top 6 LinkedIn Mistakes People Make
How to Stop Good Ideas from Getting Shot Down
Hospitality Tip of the Week: Focus on the Significance of Time
Get involved in your community all year long!
Attitude Makes All The Difference - A Zig Ziglar Training Message
When to Disappoint Your Customers
“The Times They Are a-Changin'” (again)
Hoteliers Take Control Of Guest Reviews
United States Supreme Court Supports Expansion of Outside Salesperson Exemption
Recognizing there is Not Only One Approach in Building Revenues
Hospitality Tip of the Week™ Create a Competitive Advantage
Hospitality Tip of the Week™: The "little things" that make a difference
Security Systems: An Overview on CCTV Upgrades
October is a Great Month for Preventative Maintenance
Social Media Capture Personalized Hotel Experiences
7 Tips for Dealing With Criticism of Your Business on Social Media
Hospitality Tip of the Week: Focus on What is Important
AH&LA Lodging Industry Profile
ADA compliance and defense lawyer: ADA experts discuss hottest issues facing the hotel industry today
Mixed Reviews - Three Tips on How to Respond
Terrorists still pose threats to hotels
Best Spa Practices
Approaching The Top Benefits The Bottom By Robert Mandelbaum and Gary McDade
The Travel & Tourism Competitiveness Report
How to Make the Best Business Impression in 8 seconds or Less
Social media trends in tradeshow and event marketing
The 4 step formula for using Social Media Marketing for your business...
TripAdvisor Survey Reveals Three Quarters Of U.S. Travellers Sharing Trip Experiences On Social Networks
The Times They Are A-Changin' (Again) Part 2 of 2
102 Hospitality (Hotel) Safety Resources
6 tips to help finance an independent hotel
The Major Mistake that Most Hotels Make
Four ways to avoid daily deal disaster: a checklist
The Naked Truth About Hotel Reviews
7 Ways to Make Email Work
Successful joint ventures for hotel development, acquisition and financing
What Women Really Want: Friendly Service, Stiff Drinks & A Sweet Pool
Hospitality Tip of the Week™: Focus on PASSION
Hospitality Tip of the Week™: Focus on Aligning Daily Activity with Long-Term Vision and Strategy
J D Power 2011 North American Hotel Ratings - Part 2 of 2
Recommended Reading - Hotel Success Handbook - Practical Sales and Marketing.
The Path to Peak Performance
Send Faxes From Home Without a Fax Machine or Landline
3 keys to managing your attitude... Secrets from Zig Ziglar
“Supplier Sites Gaining Ground on Third-Party Portals”
SEO is a Journey, Not a Destination: How to Implement an Ongoing SEO Strategy and Maximize Website Revenue
7 Deadly Sins of Business Meetings
A Message from Retail - what is happening to your BRANDS?
A Beginner's Guide To Hotel Link Building
Hotels Are Poised To Reboot & Refresh Their Rate Structures
Building A Hospitality And Customer Service Culture
Hotel Owners: Better, Worse or About the Same?
Fresh Air- New Ideas Fall 2011
A Smile from HospitalityEducators.com - International Moment of Laughter Day
How to Terminate a Hotel Management Agreement
When a Negative Experience Occurs, Fix it Before Check-Out
45 Proven Ways to Succeed in Any Economy - Do More than Survive: Thrive!
Hospitality Tip of the Week™: Focus on Understanding Why People Buy
Hospitality Tip of the Week™: Focus on Planning AND Implementation
2012 North America Hotel Guest Satisfaction Index Study
The HMA Handbook, Hotel Management Agreements for Owners, Developers, Investors & Lenders
Cornell Presents Two Studies Aimed at Helping Hotels Improve Revenues and Profits
Hospitality Tip of the Week™: Practical ideas on improving hotel profitability
Hospitality Tip of the Week™: Focus on Planning AND Action
"The Innovator's DNA": A recipe for Hospitality Management and Marketing?
12 Rules to Increase Your Leadership Productivity
the Components Of Hotel Franchise Fees
Hospitality Tip of the Week™: Understanding Measurements
Hospitality Tip of the Week™: Focus on Confidence Building
HospitalityEducators.com: Real and Practical Action Sales Action Steps #13-28
Google Now - The Revolution In Travel Industry Has Just Begun, In Google's Style
"Why it is not OK to have an average turnover."
Hospitality Tip of the Week™: Focus on Senior Management Involvement
Sleep as the Main Driver for More than Just Guest Satisfaction
Recommended Reading: A solid planning resource for Succession
Hospitality Tip of the Week™: Focus on Direction
Is specialization coming more in hospitality?
Why Good People Can't Get Jobs: Chasing After the 'Purple Squirrel'
Eight Ways to Potentially Add Efficiency to Your Hotel's Housekeeping and Laundry Department
Hospitality Tip of the Week™: Focus on Listening, not Talking
Hospitality Tip of the Week™: Focus on Matching Needs and Wants
Hospitality Tip of the Week™: Focus on Understanding What Being Busy Really Means
Who Uses More Startup Capital - Men or Women?
CAN WE AFFORD NOT TO INVEST IN BUSINESS TRAVEL?
Philosophies for All of Us
What does the new Google Pigeon update mean for your hotel?
Forget the Metrics, How About Making Money? -
Professional Development - for the individual and the organization
Beware of Internet Predators
Hospitality Tip of the Week®: “Remember who you are and who you represent."
Developing the CEO Within You - A Challenge Facing Many Hospitality Businesses Today
Origins of Famous Brand and Company Names
 
Previous
|
Next
 
Back to top
Search the Site
Trends & Hot Topics
The Heart of Hospitality Remains Service
The Universal Franchisee Bill of Rights
A Quiz on Effective Hospitality Marketing: Using Complementary Tools
Stop, look and listen before investing in hotel tech
Adapting Ozone Laundry - Look at the Savings @Hampton Inn and Hilton Properties
FREE Resources
Effectively Interacting with the Media - Keys to Success
A Baker’s Dozen of Strategies for Hotel Human Resource Managers & Directors by John Hogan
Qualities of Leadership
The Value of A Good Idea
What's the Problem? Inadequate training
The Difference Between Capital and Cash
Cashing In on a Good Thing - Understanding how GREEN benefits everyone
Today's Hotel Marketing Competencies Video
Educator Profiles
Kathleen Hogan, MBA
View full Profile
View all Profiles
Edit your Profile
FREE Hospitality Tip
Hospitality Keynote & Workshop Offerings KEYS TO SUCCESS™
Tip of the Week
Mentors Corner
Professional Development
Hospitality Students
What You Need To Know
Home
Contact Us
Co-Founders of HospitalityEducators.com
Guest Columnists
Founding Associates
Our Industry Links
Store
HospitalityEducators.com Faculty and Speakers
Consulting Resources from HospitalityEducators.com