KEYS TO SUCCESS - Managing the Intricate Challenges of Today's Hospitality Leadership
publication date: Feb 25, 2010
“Keys for Success” was chosen as the title to this series because I, among many others, have come to realize there is not one stand-alone guide to ongoing achievement. A strong brand and a well-financed hotel in a good location are certainly all very positive factors, but the human touch of delivering hospitality will be the crowning touch to that ongoing success.
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