HospitalityEducators.com
The #1 Independent Website for Hotel Owners & Managers
Home
Member Benefits
Our Mission
About Us and Who We Serve
Join Now
Store
Search
Our Industry Links
Login
HospitalityEducators.com Faculty and Speakers
Consulting Resources from HospitalityEducators.com
Member Login
Email
Password
Join Now
Forgotten Password
Testimonials
Client Feedback
Topic Areas
Hotel Accounting
Food & Beverage in Hotels
Hotel Engineering & Maintenance
Green Hotels & Sustainability
Guest Service in Hotels
Hotel Front Office
Hotel General Managers
Hotel Housekeeping
Hotel Marketing & Sales
Hotel Revenue Management
Hotel Safety & Security
Human Resources
Legal
Hospitality Training
Forms & Checklists
Additional Resources
Media
Hospitality Conversations™
Recommended Reading
Weekly Tips
Fresh Air-New Ideas™ Newsletters
What's The Problem™?
The Solution Is™
Ideas Calendar
Planner and Promotional Calendar
Operations Planner
«
January 2020
»
S
M
T
W
T
F
S
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
You are here:
Home
»
Media + Social Media
»
A tongue in cheek look at the need for clear communication
A tongue in cheek look at the need for clear communication
publication date:
Dec 9, 2013
|
author/source:
HospitalityEducators.com Resources
Previous
|
Next
 
A tongue in cheek look at the need for clear communication in marketing, training, management, marketing and guest service
Related Articles:
89 Ways to Get Email Addresses for Newsletters & Marketing Campaigns
A Message to General Managers on Creating Successful Sales Management
5 Common Words That Create Failure
Hospitality Tip of the Week : A Hotel Thanks its' Biggest Customer in a Unique Way
How Hotel Owners And GMs Can Change ‘The Top 10 Reasons Why Hotels Underperform’ – Part 1
Maximizing TripAdvisor
The Commoditization Of Everything-The Tortoise and the Hare
CRM Strategies Helps Improve Profitability
A Glossary of Hospitality Industry Terms to Know : Marketing and Sales Emphasis
8 tips to make your unique business work
The Five Biggest Mistakes Hotel Owners Make When Seeking an Operator or Brand for Their Hotel
Overview for Consulting from HospitalityEducators
Don’t Let the Competition Steal Your Clients
An open letter to Hospitality Students in their Junior Year Or Thoughts on how to prepare for Graduation
16 key insights about the American traveler
Call Tracking & Conversation Analytics
“A Bakers Dozen” of Strategies for Hotel Sales & Marketing Professionals
How do you solve a marketing problem?
Insights from Hotel Impossible
What is it That You Do With All Those Business Cards After..............
Unleash the potential ! Recognize the true value of your Front Line Sales People
Master The Marketing Mix: It's All About the Ps and the Cs
Lessons from the Field
6 Observations on Finding and Employing Problem Solvers by Dr. John Hogan
Kathleen Hogan, MBA, CHO HospitalityEducators.com Faculty and Speakers
The Sincere Side of Networking
Revenue Management Must Overcome Several Challenges to Create a Bigger Impact
Is Your Sales Force Mediocre? Five Questions For Leaders
Bill Gates on Issues facing hotels and hospitality
What Innkeepers Want Every Christmas? Fill Those Empty Rooms
E Book Strategies for Sales & Marketing
Technology – A Hoteliers Best Friend Or Worst Enemy?
Hotel Owners Thank Long Serving Staff
D.C. wins hotel tax suit against online travel booker
Google Says Goodbye to Keyword-Centric SEO
Medical Lodging - A Niche in hotel positioning
2011 Keys to Success - Workshops and Keynote Addresses
A quick way to generate repeat business to your hotel
Is It Better to Boost Sales or Cut Costs?
What are you doing when you aren't cooking (for your hotel restaurant)?
Three Myths about What Customers Want
Hospitality Tip of the Week: Innovation strategy key for future success
PLANNING FOR PROFITS - An Overview to Effective Budgeting
The Secret to Winning Guests From Your B&B’s Website
Hospitality Tip of the Week: 5 Trends That Will Shape Small Business in 2013
Petition of Hoteliers Against OTA Practices
PR & Marketing Tips for Smaller Hotels
10 Hotel Sales Action Steps to Succeed in Today’s Competitive Marketplace
Tip of the Week: How to Become Well Connected
Business Networking Insights and Successes
Millennials want to help your brand share its story
Convention and Visitors’ Bureau (CVB) Travel Trade Sales Definitions
4 Email Fails That Sales Managers Must Avoid
Talk Radio Featuring HospitalityEducators.com
Changed Your Hotel Name? How to Thoroughly Update Your Brand Online.
Fundamentals of Sales Planning : Part 1 of 2
Fifteen Guaranteed Signs that Your Business Will Fail
John Hogan CHA CMHS CHE CHO HospitalityEducators.com Faculty and Speakers
How to Stop Offering Free Advice and Make the Sale
Empower Your Well-selected Leaders
Pros and cons of outsourcing housekeeping
Mind Your Manners - Part Two - Case Study by Kathleen Hogan
Training and Development – A self-analysis
Lessons that Hotels Should Learn from the Airlines
The History of Distance Learning [INFOGRAPHIC]
Planning For Profits - An introduction to the budgeting process
How & Why You Should Live A Life of Integrity
The Point of No Return: Business Lessons from the Economic Crisis
Engage Your Staff to Frame the Guest Experience
What Women Really Want: Friendly Service, Stiff Drinks & A Sweet Pool
A to Z Steps to Profits or How to Stop Your Hospitality Brands and Management from Stifling People and Strangling Profits
The Definition of Management
A Video on How Coordinated Efforts Can Make A Difference
MBWA…
Trump Hotel Wins By Not Taking Customer Experience Shortcuts
The cost of a BAD Power Point Presentation
RoomAllocator App Overview
Examples of Shockingly Excellent Customer Service
OSHA Quick Takes
Contributors
A Baker’s Dozen of Strategies for Hotel Human Resource Managers & Directors by John Hogan
Training Exercises to Reduce Wasting Time in Your Hospitality Businesses by Dr. John Hogan
TRAINING DOCUMENT FOR NEW HOUSEKEEPING SUPERVISORS
Hospitality Conversations™ : Examining the Learning Options Available in the Hospitality Field. by Dr. John Hogan
3 Tools to Make You More Time-Efficient
If You Need Something, Just Ask
Hotel sales managers who excel use a flat list
Take a sledgehammer to conformity
Who Has the Perfect Hotel?
Crisis Management, Part 2
Getting Smart on Uncle Sam’s Dollar
Managing Values Across Cultures: A Harvard Business School Interview on Values in Business Today
the importance of brands in creating value
The Role of Tomorrow's Leaders
PREPARING FOR TRAINING by Jennifer Calhoun
Leadership Must-Do's That Produce Great Results! - Week #5
Getting the Most out of your Hotel Franchise Investment - Part 2
Apple's 5 Steps Of Service
LESSONS FROM THE FIELD - Identifying Your Customers
A Baker’s Dozen of Safety & Security Suggestions
 
Previous
|
Next
 
Back to top
Search the Site
Trends & Hot Topics
The Heart of Hospitality Remains Service
The Universal Franchisee Bill of Rights
A Quiz on Effective Hospitality Marketing: Using Complementary Tools
Stop, look and listen before investing in hotel tech
Adapting Ozone Laundry - Look at the Savings @Hampton Inn and Hilton Properties
FREE Resources
Effectively Interacting with the Media - Keys to Success
A Baker’s Dozen of Strategies for Hotel Human Resource Managers & Directors by John Hogan
Qualities of Leadership
The Value of A Good Idea
What's the Problem? Inadequate training
The Difference Between Capital and Cash
Cashing In on a Good Thing - Understanding how GREEN benefits everyone
Today's Hotel Marketing Competencies Video
Educator Profiles
Kathleen Hogan, MBA
View full Profile
View all Profiles
Edit your Profile
FREE Hospitality Tip
Hospitality Keynote & Workshop Offerings KEYS TO SUCCESS™
Tip of the Week
Mentors Corner
Professional Development
Hospitality Students
What You Need To Know
Home
Contact Us
Co-Founders of HospitalityEducators.com
Guest Columnists
Founding Associates
Our Industry Links
Store
HospitalityEducators.com Faculty and Speakers
Consulting Resources from HospitalityEducators.com