HospitalityEducators.com
The #1 Independent Website for Hotel Owners & Managers
Home
Member Benefits
Our Mission
About Us and Who We Serve
Join Now
Store
Search
Our Industry Links
Login
HospitalityEducators.com Faculty and Speakers
Consulting Resources from HospitalityEducators.com
Member Login
Email
Password
Join Now
Forgotten Password
Testimonials
Client Feedback
Topic Areas
Hotel Accounting
Food & Beverage in Hotels
Hotel Engineering & Maintenance
Green Hotels & Sustainability
Guest Service in Hotels
Hotel Front Office
Hotel General Managers
Hotel Housekeeping
Hotel Marketing & Sales
Hotel Revenue Management
Hotel Safety & Security
Human Resources
Legal
Hospitality Training
Forms & Checklists
Additional Resources
Media
Hospitality Conversations™
Recommended Reading
Weekly Tips
Fresh Air-New Ideas™ Newsletters
What's The Problem™?
The Solution Is™
Ideas Calendar
Planner and Promotional Calendar
Operations Planner
«
September 2020
»
S
M
T
W
T
F
S
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
You are here:
Home
»
Media + Social Media
»
A tongue in cheek look at the need for clear communication
A tongue in cheek look at the need for clear communication
publication date:
Dec 9, 2013
|
author/source:
HospitalityEducators.com Resources
Previous
|
Next
 
A tongue in cheek look at the need for clear communication in marketing, training, management, marketing and guest service
Related Articles:
89 Ways to Get Email Addresses for Newsletters & Marketing Campaigns
A Message to General Managers on Creating Successful Sales Management
5 Common Words That Create Failure
CRM Strategies Helps Improve Profitability
Maximizing TripAdvisor
The Commoditization Of Everything-The Tortoise and the Hare
Hospitality Tip of the Week : A Hotel Thanks its' Biggest Customer in a Unique Way
A Glossary of Hospitality Industry Terms to Know : Marketing and Sales Emphasis
How Hotel Owners And GMs Can Change ‘The Top 10 Reasons Why Hotels Underperform’ – Part 1
Don’t Let the Competition Steal Your Clients
How do you solve a marketing problem?
The Five Biggest Mistakes Hotel Owners Make When Seeking an Operator or Brand for Their Hotel
D.C. wins hotel tax suit against online travel booker
Lessons from the Field
John Hogan CHA CMHS CHE CHO HospitalityEducators.com Faculty and Speakers
PLANNING FOR PROFITS - An Overview to Effective Budgeting
Fifteen Guaranteed Signs that Your Business Will Fail
Tip of the Week: How to Become Well Connected
Master The Marketing Mix: It's All About the Ps and the Cs
How to Stop Offering Free Advice and Make the Sale
Pros and cons of outsourcing housekeeping
Overview for Consulting from HospitalityEducators
8 tips to make your unique business work
A quick way to generate repeat business to your hotel
Hotel Owners Thank Long Serving Staff
Bill Gates on Issues facing hotels and hospitality
Three Myths about What Customers Want
Hospitality Tip of the Week: 5 Trends That Will Shape Small Business in 2013
6 Observations on Finding and Employing Problem Solvers by Dr. John Hogan
4 Email Fails That Sales Managers Must Avoid
E Book Strategies for Sales & Marketing
Convention and Visitors’ Bureau (CVB) Travel Trade Sales Definitions
What are you doing when you aren't cooking (for your hotel restaurant)?
Talk Radio Featuring HospitalityEducators.com
The Sincere Side of Networking
“A Bakers Dozen” of Strategies for Hotel Sales & Marketing Professionals
What Innkeepers Want Every Christmas? Fill Those Empty Rooms
An open letter to Hospitality Students in their Junior Year Or Thoughts on how to prepare for Graduation
Is It Better to Boost Sales or Cut Costs?
Technology – A Hoteliers Best Friend Or Worst Enemy?
Medical Lodging - A Niche in hotel positioning
10 Hotel Sales Action Steps to Succeed in Today’s Competitive Marketplace
Empower Your Well-selected Leaders
Changed Your Hotel Name? How to Thoroughly Update Your Brand Online.
What is it That You Do With All Those Business Cards After..............
16 key insights about the American traveler
Call Tracking & Conversation Analytics
Google Says Goodbye to Keyword-Centric SEO
Business Networking Insights and Successes
Millennials want to help your brand share its story
Revenue Management Must Overcome Several Challenges to Create a Bigger Impact
Hospitality Tip of the Week: Innovation strategy key for future success
Fundamentals of Sales Planning : Part 1 of 2
Unleash the potential ! Recognize the true value of your Front Line Sales People
Is Your Sales Force Mediocre? Five Questions For Leaders
Petition of Hoteliers Against OTA Practices
2011 Keys to Success - Workshops and Keynote Addresses
PR & Marketing Tips for Smaller Hotels
The Secret to Winning Guests From Your B&B’s Website
Kathleen Hogan, MBA, CHO HospitalityEducators.com Faculty and Speakers
Insights from Hotel Impossible
A Video on How Coordinated Efforts Can Make A Difference
Our Industry Links
If You Need Something, Just Ask
Contributors
How Hotel Owners And GMs Can Change ‘The Top 10 Reasons Why Hotels Underperform’ - Part 2
What Women Really Want: Friendly Service, Stiff Drinks & A Sweet Pool
Cultural Intelligence Education Series
Now is the time to invest in Your People
The value of a freebie
An Objective Employee Evaluation Tool You Never Use
Is MBWA…A Lost Term………?.
The cost of a BAD Power Point Presentation
The Definition of Management
Building breakfast, the better-for-you way
What is the best room or suite in your hotel?
The Role of Tomorrow's Leaders
Observations from HospitalityEducators.com on the "Best Hotel in the World"
The Simple Truths of Service
the importance of brands in creating value
Getting the Most out of Your Hotel Franchise Investment (Part 1 of 3)
A Day in My Kimpton Life, Director of Housekeeping
TripAdvisor Survey Reveals Three Quarters Of U.S. Travellers Sharing Trip Experiences On Social Networks
A Bounty of Bouquets - Insights for Innkeepers
A Baker’s Dozen of Strategies for Hotel Human Resource Managers & Directors by John Hogan
Uplifting Service: Authors@Google
Get involved in your community all year long!
10 occurrences that could ruin a guest’s stay
Mind Your Manners - Part Two - Case Study by Kathleen Hogan
Getting the Most out of your Hotel Franchise Investment - Part 2
The Secret to Incredible Service
Training and Development – A self-analysis
Why Hotels Need Effective Customer Relationship Management (CRM) Implementations
Examples of Shockingly Excellent Customer Service
The Most Important Words for the Workplace or “A short course in human relations” by Dr. John Hogan
Cornell Center for Hospitality Research Roundtables Focus on Brand Management, Social Media, and Ethics
Hotel Impossible - Do's and Don'ts
Why do great leaders express so much gratitude?
Bill Marriott talks about the World of Opportunity at Marriott and how these core values have sustained the company for 85 years.
We are in the experience-creating business
 
Previous
|
Next
 
Back to top
Search the Site
Trends & Hot Topics
The Heart of Hospitality Remains Service
The Universal Franchisee Bill of Rights
A Quiz on Effective Hospitality Marketing: Using Complementary Tools
Stop, look and listen before investing in hotel tech
Adapting Ozone Laundry - Look at the Savings @Hampton Inn and Hilton Properties
FREE Resources
Effectively Interacting with the Media - Keys to Success
A Baker’s Dozen of Strategies for Hotel Human Resource Managers & Directors by John Hogan
Qualities of Leadership
The Value of A Good Idea
What's the Problem? Inadequate training
The Difference Between Capital and Cash
Cashing In on a Good Thing - Understanding how GREEN benefits everyone
Today's Hotel Marketing Competencies Video
Educator Profiles
John J. Hogan CHA CHE CMHS CHO
View full Profile
View all Profiles
Edit your Profile
FREE Hospitality Tip
Hospitality Keynote & Workshop Offerings KEYS TO SUCCESS™
Tip of the Week
Mentors Corner
Professional Development
Hospitality Students
What You Need To Know
Home
Contact Us
Co-Founders of HospitalityEducators.com
Guest Columnists
Founding Associates
Our Industry Links
Store
HospitalityEducators.com Faculty and Speakers
Consulting Resources from HospitalityEducators.com